ElectricMotorcycleForum.com

Quote from: BrianTRice on December 04, 2019, 03:23:00 AM

Just so it's clear, if I were to ask Zero's service department about this claim, and I plan to, I'm expecting I'll hear a totally different version of this story. They know and track every destructive outcome of a Zero motorcycle. If they seem like they don't care, either you're projecting or you don't understand their response.

Please do. I am happy to hear there answer. Because I don't know what there version is. Like I sayd before, the never contacted me, the owner of the bike. They are aware of the problem. I can give you some detailed info in private message if you like.

@Exile714 sorry for spamming your topic. Will stop posting. I am available by private messages if anybody needs something from me.

Quote from: RG2019 on December 04, 2019, 12:44:58 AM

Quote from: Richard230 on December 03, 2019, 09:03:00 PM

The possibility of their motorcycles catching fire spontaneously is something extremely serious and should be investigated and addressed by Zero.

That is what i though. I live in the Netherlands. My Zero dealer and Zero Netherlands, the importer for whole europe, are known with my bike catch on fire but did no investigation or contacted me for information.

Zero HQ for europe is a 45 minute drive from where I live! Should be a easy one....

The last we heard from you was in this thread about your charger: https://www.electricmotorcycleforum.com/boards/index.php?topic=9483

Jumping on this thread for a problem you haven't previously reported is confusing at best, and doesn't sound like you're giving enough context for us to take your perspective seriously. Zero knows they changed out your charger, so they didn't exactly ignore you.

There is really not more to say... Yes, the charger on my 2017 SR died. Yes, I paid the dealer 1400 euro to repair the charger/my bike. Yes, it went up  in flames while driving after it was repaired. And NO, Zero does not give a fuck. Luckily my insurance paid for all the damage. Bummer I just paid the 1400 euro for the repair. Offcourse that went up in smoke.

No contact from Zero dealer
No contact from Zero HQ europe
and no contact from Zero USA

That's quite bad if they know, like you just sad, that they have repaired my bike a week before.

an 2017 SR

My bike

Hi,

That sucks!
My 2017 SR went up in flames 2 months again, while driving.
Do you have a good insurance?

Quote from: RG2019 on October 22, 2019, 04:52:45 PM

The dealer replaced it with a new one so I could get back on the road again.
After that they repaired the old charger. Not sure what the problem was.

I’ve never heard of a repair of a Calex charger. I would like to know more. Hopefully it’s as trivial as a connector replacement.

I dont know what the Zero dealer did to get it working again. Do not have that info available.

Just to be clear, what is it that your selling?
It doesn't look like a factory new one.

It is from a 2017 SR. So not brand new. 2 years old.

My broken charger will be repaired and when it is ready I will open a topic here for selling it.