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Zero Motorcycles Forum | 2013+ / Re: New video of SR/F 2020 Battery and Performance Issues, magic charging etc
« on: July 24, 2023, 07:56:49 PM »
Of course they couldn't directly say that, but there aren't too many other ways to take the progression of events. They claimed that my actual use of their official QuiQ fast chargers at the time was the cause of the issues, because they accused me of using aftermarket chargers. My participation in these boards was what what lead them to believe that I was using an aftermarket charger rather than theirs. They stopped supporting me, sent the accusations to my dealer (who seemed to believe them even though I purchased the QuiQs from them!), refused to deal with my defective battery, and stalled until the warranty expired. All over being public about the SOC issue early in my ownership of the bike. They read these forums, and there are few enough of us that they know who we are.