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Author Topic: [SR/F] Strongly intermittent engine braking when driving downhill  (Read 869 times)

Zelidar

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Re: [SR/F] Strongly intermittent engine braking when driving downhill
« Reply #15 on: August 27, 2021, 02:16:17 AM »

Hmm, indeed. Did you get a clear explanation what the problem was/is?

Not really, or just not this time around. Zero HQ just told Zero local that the battery needs be replaced, period. Zero local told me he has had faulty welds between cells in the battery causing the same symptoms I described. I did ask Zero local to get me a copy of the log but was told that this data was internal to Zero motorcycle.
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- Zero SR/F Premium (since 22.11.2019)
- (2007-2019 nothing and no car since 2017)
- Yamaha FJ1200 (2nd), FJ1200 (1st)
- Honda CBF 750, NX 650, MTX 125

NervEasy

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Re: [SR/F] Strongly intermittent engine braking when driving downhill
« Reply #16 on: August 27, 2021, 10:10:42 PM »

Ok, with Zero Local you mean your dealer?

I’m in Belgium and my dealer was told Zero doesn’t know the cause :(.
Are you based in Belgium also or Holland, Germany,…?
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2019 Zero S 11kw - 2020 SR/S

Zelidar

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Re: [SR/F] Strongly intermittent engine braking when driving downhill
« Reply #17 on: August 31, 2021, 01:19:05 AM »

Yes, what I called Zero local is just one of the handful motorcycle dealers who are dealing with Zero motorcycles here in Switzerland. The best one I have found thus far. https://mrspeedshop.ch/zero-motorcycles-2.html

I bought mine at another place but found these new guys to be more competent with the new technologies, and also with English. I guess that most if not all of Zero technical documentation is written in English.

The Kind Kustom guy told me I was the third SR/F customer which battery needed be replaced. After he downloaded the log(s) he told me he sent it directly to Zero NL as he wasn't get paid to browse through megabytes of digital data. At some point I guess nobody cares much, if the replacement criterias are met, then the remplacement is done. Maybe will Farasis Energy, Inc. pay the bill, or part of it.

By the way, the dealer just did what's written in the "Limited Warranty" section of the manual (p.161).
<<<
Zero will only repair or replace pursuant to this
Limited Warranty a Power Pack that exhibits a nominal storage
capacity reduction of greater than 20% of the published nominal
capacity, as measured by an authorized Zero dealer. To check
the capacity of a Power Pack, an authorized Zero dealer can
perform a battery management system log data extraction,
which will confirm if a reduction is within expected norms.
>>>
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- Zero SR/F Premium (since 22.11.2019)
- (2007-2019 nothing and no car since 2017)
- Yamaha FJ1200 (2nd), FJ1200 (1st)
- Honda CBF 750, NX 650, MTX 125
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