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« on: October 24, 2021, 02:04:02 AM »
Welcome!
1. The backlight should always be on so it's possible you have a bad display unit and it will need to be swapped out. Sorry, there is no on/off like in a car. You can buy a replacement and try to change it out yourself. It's plug-and-play but a bit of work to remove it.
2. The cord will always be a little hot. You can try getting another cord to see but it should be the same. It's the same type of cord used in many desktop computers. You'll see it gets hot while it charges because it is pulling so much voltage to charge the bike. As for the receiver plug, there are two screws holding it the top and bottom in. They are not easy to get to without moving some of the wires around and taking off a few things. It is plastic so the other possibility is that plastic is broken. If I can find my old one I'll post a picture so you can see what I'm talking about.
3. I couldn't hear the sound you were referring to very well. You will notice s small whine when barely giving it throttle because it is all electric so it is all torque. If you even play with it a little it will get out from under you. I learned that the hard way and crashed mine showing my co-workers about it. Don't even think you can "rev" it at all. Now because of the regenerative braking you make hear a little grinding or friction feeling as it tries to charge when the brakes are applied or you are letting go of the throttle. I'm sorry, my hearing is not what it used to be so I can't tell you anything more than that.
4. The "nervous tick" sounds like something is causing the bike to switch off. Just like when you put the kickstand down the bike won't start or on an ICE bike when you put the kickstand down it shuts off. It's possible a sensor has gone bad making it think it needs to shut off. I know your dealer is new but the kill switch is the same on that or other bikes. Check those kill switches in the kickstand and the right grip.
Firmware updates can do a world of wonders and even iron out some small issues. I would get that done first then see if any of it is corrected. Again, welcome to the world of electric motorcycles. I love my 2016 SR still and use it as my daily commuter. I'm still riding in the cool weather. In my younger years, I would ride down to the high teens. Also, you will notice the battery usage increase in colder weather so keep an eye on your range. You won't get as far.