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Makes And Models => Zero Motorcycles Forum | 2013+ => Topic started by: eddiebee on August 16, 2020, 09:22:35 PM

Title: Diagnostics without dealer?
Post by: eddiebee on August 16, 2020, 09:22:35 PM
I have a 2015 DS that has an intermittent problem with the electrical system resetting, the bike shuts off as if you quickly turned the ignition key off-and-on, power comes back after 4 or 5 seconds.  It's almost caused me to fall a few times while maneuvering the bike and suddenly losing power, and it's happened while in the middle of an intersection, luckily no cars were coming!

The dealer and zero factory said I need to bring the bike in, but I'm thousands of miles away from a dealer. Is there any way to log in via RS-485 or OBD to see what's going on?



Title: Re: Diagnostics without dealer?
Post by: TEV on August 16, 2020, 09:36:05 PM
Can you download the bike logs over Bluetooth with the Zero app? (Not sure if possible for that year)

If not, start checking the "ignition " switch,  and the wires/plug, coming from it. Measure the switch with a multimeter,  see if it's showing 0 ohms.
Title: Re: Diagnostics without dealer?
Post by: Olle on August 16, 2020, 10:17:20 PM
Maybe this thread can help?

2016 DSR Dreaded Intermittent Total Power Failure
 https://r.tapatalk.com/shareLink/topic?share_fid=32392&share_tid=10074&url=https%3A%2F%2Fwww%2Eelectricmotorcycleforum%2Ecom%2Fboards%2Findex%2Ephp%3Ftopic%3D10074&share_type=t&link_source=app
Title: Re: Diagnostics without dealer?
Post by: PVNRG on August 19, 2020, 05:39:36 AM
It is possible to see the logs by connecting via the UART pins on the OBD2 connector with a USB to serial cable using terminal software such a putty. You can save your terminal session to a file to then look through the logs. If the zero app cannot download the logs then I suggest doing this if you want to get the logs.
Title: Re: Diagnostics without dealer?
Post by: ESokoloff on August 19, 2020, 06:49:22 AM
I have a 2015 DS that has an intermittent problem with the electrical system resetting, the bike shuts off as if you quickly turned the ignition key off-and-on, power comes back after 4 or 5 seconds.  It's almost caused me to fall a few times while maneuvering the bike and suddenly losing power, and it's happened while in the middle of an intersection, luckily no cars were coming!


I have a similar issue with my 2016 DSR.
Fortunately mine (so far) manifests while backing out of the garage with a full lock (left?) of the bars. 

I have a 2003 BMW R1150RT that had an intermittent open on the hot wire coming into the ignition switch. 

Hard/impossible (for me) to troubleshoot while extremely intermittent.
The Zero is my daily rider so eventually the intermittency (hopefully) will increase/last long enough to track down without stranding me.