One thing I have noticed is that the bike is VERY sensitive to the cable being plugged in FULLY and TIGHTLY. Those CCS cables are heavy. Make sure it is absolutely flush and it clicks. I hear two clicks on my bike and then I know the cable IS fully seated. The charger face flexes a bit when I am trying to get the cable in snug so you may hear the metal pop when it flexes, but there is a definite click of the connector and the pin saying ok im in.
If you are having problems getting the bike to start charging, sometimes it won't show anything, it'll just sit there doing nothing and annoy you, try wiggling the cable a bit, pressing down HARD to make sure it's seated fully and flush.
Also if you had a charge fail to start. Turn the bike off and then back on, yes even with the cable still plugged in, THEN reinitialize the charge. With a reboot and fresh look at it, often times, the problem you corrected is now out of memory and it will start right up.
I find that 43 may have corrected some problems but at least in the case of the Ribelle, put others in. I may address them at a later date in another topic if I can get them to repeat, to make sure it wasn't just a one off thing I did.
In Energica's defense, we have to remember BOTH the bike AND the charger can initiate a fault or a charge no-go or shut down. If there was a problem, like a cable not fully seated or something minor that you corrected, and it still won't start, it could ALSO be the charger 'remembering' the fault and not clearing it's error state correctly as well. The bike is saying im ready, the charger is saying, wait, not so fast, but they won't tell YOU which one is being the bitch.
I get it, these are some extremely high voltages at times, yes 800 volts will kill your ass graveyard dead, but jeez, how hard is plug and play?
Aaron