ElectricMotorcycleForum.com
Makes And Models => Zero Motorcycles Forum | 2013+ => Topic started by: Kosh on September 15, 2016, 09:44:39 PM
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After the iOS 10 update my Zero app is no longer connecting to my bike. I have already tried a hard reset of the phone, removing the bike from the Bluetooth connection and pairing it again, and uninstalling and reinstalling the app. Anyone else experiencing problems?
Update: New Zero app (version 1.1.0) in the App Store. The new app works and the screens look a little updated also, My Thanks to the Zero Team.
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When you are trying to connect do you see the Bluetooth symbol flashing on the display?
If not hold the mode button on bike until it shows up then try to connect.
Sent from my Nexus 6P using Tapatalk
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The Bluetooth connection is good it shows connected, I should have clarified that in my post. The app does not see the connection that why I think something got broke with the new OS.
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I don't have Apple but I have had situations where the Bluetooth symbol on the dash shows solid (connected) and even the app thinks it's connected but the data is garbage. Getting properly connected usually involves some combination of holding the mode switch to get the icon to blink again and pair/unpair/connection attempts through the app (talk about frustrating).
That said...it's totally plausible that Crapple broke it with iOS 10 update. Should be easy enough to find other iPhone users to confirm if they are able to connect with iOS 10 installed.
Sent from my Nexus 6P using Tapatalk
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I hope some other iPhone users chime in. I took my wife's iPhone paired it to the bike and installed the app and it yielded the same results I am seeing on my phone. I sent Zero a message about the issue. Thank you for the responses.
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I don't have any Apple phones but a few guys at work have said that the new OS is causing all kinds of problems with many different apps
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I dont have an Iphone, but my coworker does. With iOS10 he cant connect to his bluetooth serial module that I setup for him previously. We were messing with it earlier today and even simple terminal programs no longer work.
I think you're stuck until there is an app update.
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I hope some other iPhone users chime in. I took my wife's iPhone paired it to the bike and installed the app and it yielded the same results I am seeing on my phone. I sent Zero a message about the issue. Thank you for the responses.
iOS10 broke my zero app as well. In settings i can connect to the Zero but when i open the app if just states 'bluetooth connection has been lost'
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Zero does not have compatibility with iOS 10 yet ;)
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Give them a year or two and they will. :p
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I thought it was just me. I've been using the beta for some time but just got my SR two weeks ago. I called Zero because I thought it was me. I guess it was iOS 10. When I checked on the status they just said they hadn't released an update yet.
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Yes - its been broken since the first beta. I considered telling them but as the app is basically useless and getting the iOS beta is cheap and easy so I basically thought they didn't care and I didn't consider it a high priority item. Personally I wish they just document the API and allow others to write apps to their bike.
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Since I have never used the Zero app prior to iOS 10, am I missing anything? Is there something the app does that is necessary or fundamental in using with the motorcycle? I've never had a custom setting so I'm not missing that. Just curious.
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I'm on the same boat..tried using it last night and it connects to the Bluetooth but the app doesn't recognize it.
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T-Mobile carrier in USA is generally advising customers not to upgrade to iOS 10, there are too many problems with it.
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Experiencing the same issue here (in the UK) too with iOS 10 and the Zero app.
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iOS 10 has been in beta for months, I don't think it's iOS 10's fault that no one fixed the app in that whole time. :(
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Since I have never used the Zero app prior to iOS 10, am I missing anything? Is there something the app does that is necessary or fundamental in using with the motorcycle? I've never had a custom setting so I'm not missing that. Just curious.
If you have trouble with your motorcycle, it does allow extracting the logs for diagnostics. It also provides information that the dash does not. And it sets the custom mode parameters.
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Zero is aware of the Bluetooth connectivity problem with iOS 10. At this time, it's not clear if the root of the issue is with iOS, the app, or some combination of the two. One thing that is clear, we're not alone...not that it helps those who have run into the bug. All I can say is that the problem is being actively researched and worked on. When I learn something useful, will post here.
And, as a friendly reminder, I am a Zero Motorcycles employee.
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Sweet. Thank you for the update.
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Darn, picked up the bike yesterday and now i'll have to resort to using Android for the app...
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A new version of the Zero app for iOS was released today. It should fix the iOS 10 / Bluetooth problem.
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A new version of the Zero app for iOS was released today. It should fix the iOS 10 / Bluetooth problem.
Yes, working again on my iPhone 6SPlus, with latest iOS 10. (Actually the beta of the next update). I did have to repair my phone (which took me a while to remember - hold down the mode select button on the right handlebar for 5+ seconds until Bluetooth logo blinks on dash).
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Ios10 user here..the app works now.
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It feels like the app now reconnects more automatically than even before the bug!
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Still not working for me. Darn it.
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Fixed it. I had to delete the app, re-install it, then re-pair it but it works!