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Author Topic: My first REAL issue.  (Read 3652 times)

JaimeC

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Re: My first REAL issue.
« Reply #15 on: April 25, 2018, 01:48:48 AM »

Latest update:  Zero got it down to two components.  They are expecting an E-Mail that will hopefully distinguish between the two.  Hmmm, according to the text, they should've gotten that E-Mail by now...
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JaimeC

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Re: My first REAL issue.
« Reply #16 on: April 26, 2018, 01:28:03 AM »

Well, mystery solved and THANK GOD it happened in the warranty period (which just expired on Monday).  Zero diagnosed the issue as the MOTOR going bad!  By Friday we should know when to expect delivery of the replacement motor.  That explains the strange sound I was hearing as well as a lot of the "faults" in the log.
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1999 BMW K1200LT
2019 Yamaha XMAX
2021 Zero SR

Shadow

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Re: My first REAL issue.
« Reply #17 on: April 26, 2018, 01:37:55 AM »

Remember to follow the maintenance schedule on the new motor, and get it commissioned after some (600?) miles break-in period. Note the timing degrees before and after that procedure (you will need to guide your dealer's technician to help you obtain this information).
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JaimeC

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Re: My first REAL issue.
« Reply #18 on: April 26, 2018, 03:19:08 AM »

Remember to follow the maintenance schedule on the new motor, and get it commissioned after some (600?) miles break-in period. Note the timing degrees before and after that procedure (you will need to guide your dealer's technician to help you obtain this information).

Thank you for that reminder.  I may not have remembered and I doubt the dealer would either (unless Zero reminded him first).
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JaimeC

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Re: My first REAL issue.
« Reply #19 on: May 01, 2018, 02:15:04 AM »

Doesn't seem like the new motor has left the factory yet.
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1999 BMW K1200LT
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JaimeC

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Re: My first REAL issue.
« Reply #20 on: May 09, 2018, 11:54:36 PM »

My first real piece of good news:  The new motor left the factory on Monday and should be here by Friday.  Fingers crossed!
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1999 BMW K1200LT
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2021 Zero SR

JaimeC

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Re: My first REAL issue.
« Reply #21 on: May 12, 2018, 05:09:30 AM »

The dealership called to let me know they received my replacement motor.  I may have my bike back TOMORROW!!
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DPsSRnSD

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Re: My first REAL issue.
« Reply #22 on: May 12, 2018, 05:27:46 AM »

The dealership called to let me know they received my replacement motor.  I may have my bike back TOMORROW!!
Great news!
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JaimeC

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Re: My first REAL issue.
« Reply #23 on: May 12, 2018, 06:57:20 PM »

NATURALLY there is an 80% chance of thunderstorms today.  God hates me... :(
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1999 BMW K1200LT
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2021 Zero SR

JaimeC

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Re: My first REAL issue.
« Reply #24 on: May 15, 2018, 09:36:18 PM »

You can't make this stuff up.  I didn't hear from the dealer yesterday so I called them today.  The new motor is installed and working HOWEVER, when the mechanic was moving the bike, he backed it too close to a post and snapped off the footpeg!!  So now I'm waiting for a replacement footpeg which they are expecting tomorrow (they had it express delivered).

He also confirmed that the bike will have to be brought back in after 600 miles to be recommissioned (just like a new bike).  The new motor also comes with a warranty and they'll go over all of that once the bike can be picked up.
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domingo3

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Re: My first REAL issue.
« Reply #25 on: May 16, 2018, 05:20:02 AM »

  The new motor also comes with a warranty and they'll go over all of that once the bike can be picked up.

Very interesting. When my motor was replaced last year, I received literally nothing. I mean I got my bike and keys back and a verbal that they changed the motor, but not a single piece of paper.


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Shadow

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Re: My first REAL issue.
« Reply #26 on: May 16, 2018, 05:39:29 PM »

You can't make this stuff up.  ...when the mechanic was moving the bike, he backed it too close to a post and snapped off the footpeg!!...
The footpeg snapped off backing into a "post"?   :o    Can you share a clear picture of the damage?
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Burton

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Re: My first REAL issue.
« Reply #27 on: May 16, 2018, 06:33:04 PM »

I was just thinking the same thing myself ... "snapped a foot peg" to me means frame damage.

I have broke some rear sets before (custom made) when dropping my bike in an ice storm but was able to weld it back together (welding 3/8" aluminum is fun btw) and simply use another threaded hole for the peg.

But I cannot imagine the stock pegs being so weak or breaking without taking some of the frame with it.
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Richard230

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Re: My first REAL issue.
« Reply #28 on: May 16, 2018, 07:50:50 PM »

I was just thinking the same thing myself ... "snapped a foot peg" to me means frame damage.

I have broke some rear sets before (custom made) when dropping my bike in an ice storm but was able to weld it back together (welding 3/8" aluminum is fun btw) and simply use another threaded hole for the peg.

But I cannot imagine the stock pegs being so weak or breaking without taking some of the frame with it.

The stock footpegs are very fragile.  I dropped my Zero when stopped and the right rider's footpeg snapped off clean at the pivot point.  It is made of really cheap pot-metal. There was absolutely no damage to the frame or the footpeg mount. However, not only are replacement footpegs are quite cheap, but they are just about the same as the passenger footpeg and one of those can be substituted for the rider's footpeg if necessary.  Replacement only takes a few minutes.
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Doug S

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Re: My first REAL issue.
« Reply #29 on: May 16, 2018, 08:00:49 PM »

It is made of really cheap pot-metal.

I wonder if that's intentional. Having to replace a cheap bracket that broke is a lot better than replacing several bent parts. Kind of a shear pin arrangement to keep other parts from getting damaged.
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