ElectricMotorcycleForum.com
Makes And Models => Zero Motorcycles Forum | 2013+ => Topic started by: Causemoi on September 28, 2019, 06:28:57 AM
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2016 Zero SR owner. I damaged my red (plastic?) tank and contacted my dealer for a replacement and they stated Zero does not have them anymore so I would have to replace with a more recent (metal?) version for $200 more in price. Does anyone else find this outrageous? Any advice on what I can do? Ultimately, I don't care what the color is because I'm planning to wrap it (and the front fender and tailpiece) in some other color anyway. Please help, $349.95 for a replacement tank that isn't even the original is an unacceptable solution.
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I have several plastic storage tank (not the trunk tank) if you just want plastic, but I don't remember if I have a red one.
They're all slightly scratched.
-Crissa
PS, $350 is the standard price of the trunk tank. Plastic formed stuff is expensive.
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Search the internet, Causemoi, search the internet.
https://www.ebay.com/sch/i.html?_nkw=zero+motorcycle+tank&_sop=12
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AF1racing works well : i already ordered 3 times from them. Good product, good prices, cheap delivery. They even have 2011 or 2012 parts.
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Yeah, tho I'd send mine for 1/2 AF1's price plus shipping, easily.
-Crissa
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Af1 and any zero dealer gets their parts from zero in Scott valley. With af1 the parts shop from zero to you instead of the dealer. But my dealer didn’t charge me shipping but I did have to pay sales tax. Buy it from clarissa. Btw u still want to sell that extra belt?
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I have two spare belts, I can't see myself breaking them. Better they get used!
All my spare parts came from a mid-peninsula dealer that closed. When I got my bike; it came with a half dozen storage tanks in various part-out, two extra belts, a givi set that is missing parts, and an XL Zero riding jacket that's exceedingly warm.
My spouse plans to paint some of the tanks, but if someone else wants a crack at them, well, better they get used ^-^
-Crissa
I don't know the shipping on the tanks off the top of my head, but the belts are awkward and a flat-rate box USPS is $20. I might see what the first-class for them is since they're light.
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For me AF1 had been most of the time 30% to 80% cheaper than the dealer's price. It was even cheaper than the price the dealer paid, with faster availability. I think they have their own stock, and a more reasonable markup policy.
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Zero is obliged under European regulation to maintain spare part availability for 10 years... by my last check. Simple enough to Google. Two problems. ZERO seem to care little for EU regulation. You may not be in EU.
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Zero is obliged under European regulation to maintain spare part availability for 10 years... by my last check. Simple enough to Google. Two problems. ZERO seem to care little for EU regulation. You may not be in EU.
As near as I can tell, those regulations haven't worked all that well for the owners of Victory (Polaris) Empulse electric motorcycles. If you own one of those discontinued bikes good luck finding parts or anyone to work on them.
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That's cause AutoE is incorrect. There are no regulations or laws whatsoever concerning the availability of spare parts for a certain time period(7 years, 10 years etc,)
In the US, there is the Magnuson Moss Act, which requires spare parts to be available for the length of the warranty. See here:
https://skeptics.stackexchange.com/questions/14049/are-auto-manufacturers-required-under-us-federal-law-to-provide-parts-for-a-set
I can also find no evidence of an EU law either.
Also, judging by AutoE's recent string of inflammatory posts and post history, the account appears to be tied to Auto Electric, the ex-distributor Zero dropped in Israel and replaced with Metro Motors.
Perhaps it wasn't a very agreeable breakup.
Also to OP, Zero still provides plastic parts for their bike, but the colors have changed slightly due to a change in the manufacturing process. They didn't hike the price 200 dollars when it changed, and you can reach out to them for parts whenever. If you need all the colors to match, it'll be a bit more expensive to get the new red color though.
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Also, having there is a part available (the Trunk Tank, not to mention the Charge Tank or Power Tanks.), clearly they're not in violation of this law which probably doesn't even cover body parts anyhow if it existed.
-Crissa
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Zero is obliged under European regulation to maintain spare part availability for 10 years... by my last check. Simple enough to Google. Two problems. ZERO seem to care little for EU regulation. You may not be in EU.
As near as I can tell, those regulations haven't worked all that well for the owners of Victory (Polaris) Empulse electric motorcycles. If you own one of those discontinued bikes good luck finding parts or anyone to work on them.
Richard230... there is a big difference between a lack of parts from due to a business failure or bankruptcy and a EXISTING OEM such as ZERO repeatedly failing to abide by law and regulation.
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Zero is obliged under European regulation to maintain spare part availability for 10 years... by my last check. Simple enough to Google. Two problems. ZERO seem to care little for EU regulation. You may not be in EU.
As near as I can tell, those regulations haven't worked all that well for the owners of Victory (Polaris) Empulse electric motorcycles. If you own one of those discontinued bikes good luck finding parts or anyone to work on them.
Richard230... there is a big difference between a lack of parts from due to a business failure or bankruptcy and a EXISTING OEM such as ZERO repeatedly failing to abide by law and regulation.
You may be right. I really don't know. I was just trying to commensurate with people who own vehicles that have gone out of production and were never popular enough to develop an after-market source for parts and service. I really feel bad for the Brammo/Victory Empulse and Enertia motorcycle owners who are stuck with vehicles that (in most cases) can not be repaired and can't find any former dealers who will service or repair them and are left "swinging in the wind". :( I guess what you are saying is that whatever parts availability laws exist are not going to help them much. ???
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...Also, judging by AutoE's recent string of inflammatory posts and post history, the account appears to be tied to Auto Electric, the ex-distributor Zero dropped in Israel and replaced with Metro Motors.
Perhaps it wasn't a very agreeable breakup....
All people are welcome on this forum! Keep the message based on facts and experience. It would be good to know where parts are difficult to get; Zero Motorcycles parts are much easier to get quickly now than many years ago when there were frequent problems with their (3rd party?) warehouse mixing up labels or sending wrong parts for no reason. Unless an invasive re-inventory is done, I suppose that for older models it would be likely the old problems are becoming new problems when parts are needed. I make an assumption that since I had these problems for 2016 model year parts, the risks of wrong parts and delays exist for ordering parts on 2016 and older models; also for N.O.S. (new old-stock) parts shared to newer models.
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If you’re just going to wrap the tank, check EBay or other similar secondhand clearinghouse sites for used parts. I see tanks on EBay often enough, and the stock tank with the bin is a common used item after people swap them for Power Tank or Charge Tank upgrades.
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That's cause AutoE is incorrect. There are no regulations or laws whatsoever concerning the availability of spare parts for a certain time period(7 years, 10 years etc,)
In the US, there is the Magnuson Moss Act, which requires spare parts to be available for the length of the warranty. See here:
https://skeptics.stackexchange.com/questions/14049/are-auto-manufacturers-required-under-us-federal-law-to-provide-parts-for-a-set
I can also find no evidence of an EU law either.
Also, judging by AutoE's recent string of inflammatory posts and post history, the account appears to be tied to Auto Electric, the ex-distributor Zero dropped in Israel and replaced with Metro Motors.
Perhaps it wasn't a very agreeable breakup.
Israel does have such a law (7 years counting from when the vehicle was sold new to the first owner); a vehicle importer has to post a fairly large bond, and a vehicle can't be homologated unless there's an official importer which has posted that bond. If an importer isn't fulfilling the obligation to supply parts, the bond may be forfeit. There have been several cases where an importer went belly-up, and the money was seized by the government to buy spare parts for a court-appointed service garage which took care of existing customers.
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Zero is obliged under European regulation to maintain spare part availability for 10 years... by my last check. Simple enough to Google. Two problems. ZERO seem to care little for EU regulation. You may not be in EU.
As near as I can tell, those regulations haven't worked all that well for the owners of Victory (Polaris) Empulse electric motorcycles. If you own one of those discontinued bikes good luck finding parts or anyone to work on them.
Richard230... there is a big difference between a lack of parts from due to a business failure or bankruptcy and a EXISTING OEM such as ZERO repeatedly failing to abide by law and regulation.
AutoE, not under Israeli law. The requirement is on the importer of record -- the manufacturer isn't subject to Israeli jurisdiction, formally or in practice.
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Ignorance is bliss? Glad to share with you the Manufacturer's Statement that Zero Motorcycles signed with the Israel Ministry of Transportation in 2016 pursuant to new import regulation. Welcome to the enlightenment, knowledge is power. Here's the exact language from the regulation:
×) לספק מוצרי תעבורה לכל רכב מתוצרתו ×”×ž×™×•×‘× ×œ×™×©×¨×ל, לתקופה ×©×œ× ×ª×¤×—×ª משבע ×©× ×™× ×ž×™×•× ×”×ž×›×™×¨×” ללקוח ×ו לתקופה ×חרת שקבע השר, ב×ישור הוועדה)
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Hey, I posted those Storage Tanks I have in the Buy/Sell/Trade if anyone is interested. https://electricmotorcycleforum.com/boards/index.php?topic=9477.0
I'm flexible ^-^ I can also deliver in the SF Bay Area.
-Crissa
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Here's the exact language from the regulation:
×) לספק מוצרי תעבורה לכל רכב מתוצרתו ×”×ž×™×•×‘× ×œ×™×©×¨×ל, לתקופה ×©×œ× ×ª×¤×—×ª משבע ×©× ×™× ×ž×™×•× ×”×ž×›×™×¨×” ללקוח ×ו לתקופה ×חרת שקבע השר, ב×ישור הוועדה)
You just called other people ignorant and unenlightened, while at the same time providing wrong information by quoting an excerpt out of context from Israel car import law section 42.(4)(A), which in full clearly states the importer (not manufacturer) is responsible for the part supply. Moreover, with the right approval it can be less than seven years.
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Dear Curt,
I've worked with the import law in Israel for 7+ years. If you care to read the entirety of the regulation it clearly states that the obligation is the MANUFACTURER'S and not the importer. I get that some here like defending ZERO. We defended ZERO for quite some time until the absolute lack of care, of moral compass or concern for product/rider safety was so apparent we could no longer deny what we were seeing. Oh, just wait and see what's about to hit ZERO from EU regulators. TOO MANY HAVE SUFFERED SERIOUS INJURY AND WORSE.
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TOO MANY HAVE SUFFERED SERIOUS INJURY AND WORSE.
So many that there are no news articles in English media anywhere?
As far as I can tell, Zero has repaired the recalled components. There are functionally identical components on the market. And there's no sign of any regulatory crackdown or anything which would precede it.
And I say this as someone with a bike made inoperable by Zero's own mistake. It's an error, they're making it right.
If they aren't, I'd like to read about it, but I see it nowhere to be read.
-Crissa
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Zero is obliged under European regulation to maintain spare part availability for 10 years... by my last check. Simple enough to Google. Two problems. ZERO seem to care little for EU regulation. You may not be in EU.
As near as I can tell, those regulations haven't worked all that well for the owners of Victory (Polaris) Empulse electric motorcycles. If you own one of those discontinued bikes good luck finding parts or anyone to work on them.
Richard230... there is a big difference between a lack of parts from due to a business failure or bankruptcy and a EXISTING OEM such as ZERO repeatedly failing to abide by law and regulation.
AutoE, not under Israeli law. The requirement is on the importer of record -- the manufacturer isn't subject to Israeli jurisdiction, formally or in practice.
WAVELET... such ignorance, are you a law student.
There are NO BONDS and even with BETTER PLACE the bond that was required was NOT SEIZED.
Moving on from this point... ZERO MOTORCYCLES failed to provide warranty service, ANY SERVICE, in Israel for approximately 9 MONTHS. This IS IN VIOLATION of Israel Law:
(ד) ×œ×§×™×™× ×ת חובות היבו×ן לפי סעיף ×–×” ×× ×œ× ×™×”×™×” ביכולתו של היבו×ן לקיימן בשל ×חת מ×לה:
(1) × ×™×ª×Ÿ לגביו צו פירוק, צו פירוק ×–×ž× ×™, צו ×›×™× ×•×¡, צו ×›×™× ×•×¡ × ×›×¡×™× ×ו צו הקפ×ת ×”×œ×™×›×™× ×œ×¤×™ כל דין;
(2) היצרן מבקש שחובות היבו×ן ימול×ו על ידי ×’×•×¨× ×חר;
But ZERO does not care.
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TOO MANY HAVE SUFFERED SERIOUS INJURY AND WORSE.
So many that there are no news articles in English media anywhere?
As far as I can tell, Zero has repaired the recalled components. There are functionally identical components on the market. And there's no sign of any regulatory crackdown or anything which would precede it.
And I say this as someone with a bike made inoperable by Zero's own mistake. It's an error, they're making it right.
If they aren't, I'd like to read about it, but I see it nowhere to be read.
-Crissa
UNFORTUNATELY, investigations are confidential. If you've any doubt the number of serious injuries start googling.
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This thread has gone off the rails somewhat so I am locking it. Please stay on topic, be kind to each other, and back up your statements with solid evidence. We don't need to all be Zero fan boys and girls, but inflammatory accusations have no place here on the forum