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Zero Motorcycles Forum | 2013+ / Re: Zero or Dealer for Service?
« on: July 16, 2014, 09:50:50 AM »
Want to chime in here just because I know a lot of this has to do with the dealer. I have a 2013 ds my dealer has done a motor swap, kickstand switch, and a few other things and from what it seems like is Zero is willing to do pretty much anything to make you happy. The dealer had to buy a new motor send the old one back and then get reimbursed so I'm sure for some things some dealers don't want to shell out $ to just have to wait to get payed back. My dealer here in Utah has done everything they could to make me as happy as possible and zero has taken very good care of me directly. Went 3 weeks without a bike and zero was very willing to do what they could to make it up to me. Think you just have to get a hold of the right people. There still aren't a lot of people working there as they are still such a young company (to mass sales since 2013 model came out) they try pretty hard to keep up with the work load.