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1
Zero Motorcycles Forum | 2013+ / Re: It is possible to have a magic charge only whit the power tank?
« on: April 23, 2024, 04:09:29 AM »
My PT it was installed by the dealer in summer 2020. I never noticed any problem. Since my main battery began to have a magic charger symptom Zero make somes test and they changed only the main battery (This winter). Now spring is here and since this time I rode my bike only four time. The first riding I fully charged 100% and I rod until 1%. When I arrive arround a 5% battery charge I saw in the screen this notification : Warning: Power pack has been depleted. I never saw this with my old main battery.

Zero said to me about this:
“Power pack has been depleted” will often show during a long ride event as you approach a low state of charge as the power tank will hit its ‘empty’ voltage a few percent before the main power pack. From my observation, the PT will open it’s contactor when the dash shows somewhere around 10-14% charge. This is expected operation for the unit with a power tank, charging the unit will bring the modules back into sync.

2
Zero Motorcycles Forum | 2013+ / Re: It is possible to have a magic charge only whit the power tank?
« on: April 21, 2024, 05:40:18 PM »
ok guys, you mean they don't have new generation cells inside the new generation power tank build? they build them with the same cells since to beginning?

3
Zero Motorcycles Forum | 2013+ / It is possible to have a magic charge only whit the power tank?
« on: April 21, 2024, 07:03:05 AM »
Hi guys,

          I have a SRS 2020 with new main battery replaced. I already have a power tank and it has been not replaced. It is possible now to have the magic charge phenomena with the power tank only? I noticed since I begining to ride (Winter finished) when I come from a ride I turne the bike off, after arround one hour, I lost three or four %. Some time a win this same %.

I fully charge to 100% and after one hour the % drop to 98%. Weird situation. My bike doesn't keep his % after many day.

People with power tank and newer main battery, have  you noticed something like that?

4
Zero Motorcycles Forum | 2013+ / Re: Zero SRS 2020 with new battery but old controller and charger firmware
« on: February 16, 2024, 01:35:00 AM »
You Right, the dealer said to me they don't familiar or have some difficulty with command line. My dealer is very far. I'm tech computer and make this procedure is very easy for me. That's why I ask if some body here have a files and docs about this.


Quote from: Zelidar on February 14, 2024, 11:27:13 AM
Have you already tried to directly write to zero customer support, and inform them about your situation?

The dealers who can offer Zero products have all be trained by them. In my situation some operations, including firmware updates, have also failed at first, but they all eventually passed. At occasions my dealer would go online, or call with a Zero specialist while doing the tricky parts. A Zero specialist can surely assist your dealer as well, they definitely are not all comfortable with all the computing that comes with our bikes.

5
Zero Motorcycles Forum | 2013+ / Zero SRS 2020 with new battery but old controller and charger firmware
« on: February 13, 2024, 07:47:21 PM »
Hi folks. I have a Zero 2020 with new main battery remplaced. I would like to buy 6.6 upgrade charger option and Park mode. The problem is my controller and charger have too old firmware. My dealer trie two time to flash them with out succes. I'm tired about that honestly :-\. Anybody here can remotly (Laptop connected) make this job? :) or send to me all files and softwares? you can contacte me in PM ;).

6
Zero Motorcycles Forum | 2013+ / Re: Level 2 Password
« on: June 22, 2023, 05:28:17 PM »
Guys, have you the same info (pass) for the SRS 2020? 8)

thanks a lot.

7
Zero Motorcycles Forum | 2013+ / Re: Question on Cypherstore Upgrade 10% faster charging (Zero SR/S 2020)
« on: April 17, 2023, 06:00:17 AM »
Guys, about the chargers firmware, is it possible to update them without going to the dealer? can I make my self? or any procedure to update?

I already have v8 (new dashboard) SRS 2020 Premium

Thanks  :)

8
Zero Motorcycles Forum | 2013+ / Master reset on the display dash for the SRF/S
« on: August 09, 2022, 05:58:07 PM »
Hi folks, is it possible to make a big reset (default setting) on the display dash?

thanks

9
Zero Motorcycles Forum | 2013+ / Re: Charging station OpenEVSE not working anymore since v19 firmware update
« on: October 01, 2021, 04:05:54 AM »
I think is the J1772 tube connector need to cleanup. If is not working, I will change it.

10
Zero Motorcycles Forum | 2013+ / Re: Charging station OpenEVSE not working anymore since v19 firmware update
« on: September 30, 2021, 11:33:40 PM »
Sorry, yes OpenEVSE is a charging station.

11
Zero Motorcycles Forum | 2013+ / Charging station OpenEVSE not working anymore since v19 firmware update
« on: September 30, 2021, 07:18:58 PM »
Hi folks. my dealer maked firmware update v18 to v19 (ZEROSRS) when I gone for a annual maintenance. Now my OpenEVSE indicate connected and my bike is ready to charge but nothing, the bike stay to 0 amp. My original charge station coming with my bike work great and my OpenEVSE work with my Nissan Leaf.

Have you any idea about it? can I set some config in my charger?

12
Zero Motorcycles Forum | 2013+ / Re: Zero SRS self discharging from 60% to 52% in one week!
« on: December 09, 2020, 02:03:24 AM »
I tried to disconnect the 12v for one week, the same thing appear, the bike lost around one % by day.



Quote from: Crissa on December 08, 2020, 12:50:35 PM
Well, the F-platform bikes dial home with a cellular network connection.  Sometimes it's possible that the bike can be in such a position where it can hear the network, and the network can't hear it.  Like if it's parked in a basement or the edge of a cell zone.  It's an edge case.  But every time it wakes up it uses a little battery power to send its status so you can see it on the app.

Also, at 0C, the battery is particularly inefficient.

That's all.

-Crissa

13
Zero Motorcycles Forum | 2013+ / Re: Zero SRS self discharging from 60% to 52% in one week!
« on: December 07, 2020, 07:15:25 PM »
Guys, your bike drop until empty? mine seems to stabilised when it reach 50%. I will confirm that soon. I have V18 Firmware, I'm not shur if I had this problem before update.

Crissa,

what do you mean about:  ( Those it wouldn't want to be turning on and off at that temperature.and Is it having trouble going to sleep or using the radio excessively? )
Sorry I'm not sure to understand.

14
Zero Motorcycles Forum | 2013+ / Zero SRS self discharging from 60% to 52% in one week!
« on: December 07, 2020, 05:14:06 AM »
Hi folks, like the title, is this normal if the charge drop all the time when I charge it to 60% and drop to arround 52% after one week?
I put it on the Storage mode, same thing. I tried many time to rise the charge at 60% again and same thing.

I have a power tank and the storage temperatur is arround 0c.

Thanks a lot.

15
Zero Motorcycles Forum | 2013+ / Re: SRS firmware update 18
« on: October 27, 2020, 12:24:15 AM »
Since the V18, I noticed, when I store my bike few day, when I turn it on, the SOC dropped a little bite, exemple, 60% to 57% weird.

Zero SRS

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