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Makes And Models => Zero Motorcycles Forum | 2013+ => Topic started by: dennis-NL on July 13, 2018, 01:25:22 PM
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So, I'm a happy driver with a 2013DS with over 32000km wich I did >10000km on.
Am I a lucky Zero driver or is it normal?
Don't hasitate to leave any comment on the subject to share your experience.
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I’m about reaching 25000km on my sr 2015, with one visit to the dealer. Cause: intermittend 12v supply. Their solution don’t drive in the wet, any bring the bike indoor and turn on the heat when not in use. ;-@
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I’m about reaching 25000km on my sr 2015, with one visit to the dealer. Cause: intermittend 12v supply. Their solution don’t drive in the wet, any bring the bike indoor and turn on the heat when not in use. ;-@
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O man, what a stupid advise.....
But I drive in rain a lot and never had a problem.
They should look in to it and solve it: open connection, wire isolation gone, whatever.....
Those kind of dealers really..... :-X
But maybe look for yourself at easy accesable spots en tape any place you don't trust. But even so, I didn't had these on a DS from 2013.... dealer should solve this with a smile.
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Added a diginow 6.6 v2. The only problem I've got is never seeking a belt go above 6k miles. I get excited and give it too much throttle over a suspension compression of some kind and skip the teeth.
I'm happy because the 2017s have a wider belt and splined shaft off the rotor, so zero fixed the drama. I'm too poor to buy another right now so I've got extra belts on hand and watch the tension stays inside factory spec.
My buddy's BMW touring bike, has valve issues. Required adjustments every 6k repeated failures of the neutral switch, on and on. Suppose I should change my brake fluid soon...
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I had the electric cord melting issue as described in another thread (actually poor spade connection on the bike side), but I've fixed it now, and everything's fine. Started riding in 1974, and it's the best bike I've ever had.
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I've had my 2017 DS for about a year and have had no issues except initial brake noise that went away after seating the rear brake pads and a few washes.
I love the quiet ride and the torque!
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No problems here, other than a loud brake noise and vibration from my front brake when stopping hard during the last three feet of the stop. Cleaning the brake disc of pad powder helps for a short time, but then it returns. I don't blame Zero for that noise, just J.Juan for their selection of brake pads. If it ever irritates me too much, I have a new set of EBC pads ready to go. ;)
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2013 DS battery recall (that I think I started) and a rain caused no restart until it dried. Which I did what that other dealer suggested and don't ride in the rain, which works well for me.
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No issue involving product quality. Only a crash needing to replace handlebar and blinker, and glue together some plastic fairing parts. And a pulley broken by the guy whom I asked to replace the rear tire. Repair part was there within a week.
However, I'm somewhat nervous because of the famous crappy charger (MY 14) which does not always reach 100% and which could breakdown suddenly, as it happened already to a lot of riders here on the forum.
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(bought new) 2011 XU had an intermittent problem with the motor not engaging upon startup, as well as sometimes completely stop working in the middle of riding down the road. Sometimes repeated restarts would get past the issue, but only about 50% of the time.
(bought new) 2015 FX 's battery, upon reaching about 18% SOC, would start dropping quickly (down to 13% in maybe 15 seconds), and once reaching about 10%, would suddenly drop to 0% and stop working completely (no turtle mode at all). A restart might get the motor going for maybe 5 seconds once or twice, to get me down the road a tad further, but that only worked on two occasions. After pushing the dead bike home a few times, I learned to never get home with less than 20% on it. And as best I can tell, the horn never worked.
(bought used with less that 2k miles) 2015 SR 's onboard charger stopped working after only two uses. Luckily I already had an Elcon from my FX days. Horn doesn't work on this one either.
Nevertheless, I'm pleased with the bikes. For my current SR, I'm waiting for a full 3-piece Diginow 2.5, after which I will install the accessories I have for the bike (Corbin seat, crash bars, top and side boxes).
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The other day my daughter ran my old 2014 S with PT down to 5% on the display and said that she didn't notice any decrease in performance while riding home on a highway at 40 mph. She said she had no problem holding 55 mph on the freeway at 20% SOC before then.
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The other day my daughter ran my old 2014 S with PT down to 5% on the display and said that she didn't notice any decrease in performance while riding home on a highway at 40 mph. She said she had no problem holding 55 mph on the freeway at 20% SOC before then.
My 2013DS I allways use the Zero app as extra dashboard.
When my bike fuel indicator shows like no bars anymore, I have like 15% battery on the app.
I know for 3 times the hard way that at 5-10% the performance will drop slowly and between 0-5% the controls will shut of completely, at that time doing 10km/h... :o
walk walk walk
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Ai, only 50% responding owners of a Zero didn't have any problems with their Zero.
Hope more owners will respond and the percentage hopefully rise!
28 now voted.
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2016 FXS 11kW, with near 7000 kms.
I never went back to the dealer since he is too far (200 kms) and nothing serious on my bike.
So, I still have the original firmware.
Some small problems:
- The dash gives a false value for "Life AV", the average bike consumption, http://electricmotorcycleforum.com/boards/index.php?topic=7839
- From time to time, my rear brake makes a whining sound. This stops with a loud "click" (or rather "clonck") when I hit the rear brake.
- Sometimes, the bike does not wake up when I turn on the key. Generally it works at the second or third attempt.
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TOO MUCH TROUBLE: When I eventually do get it back from the dealer (it is still there from nov 2017, started with 2nd failed DC to DC converter then moved onto spectacular firmware update failure as posted on this forum under separate thread) I will definitely sell it and never buy one again. IN FACT, I have asked their after sales service manager josef morat and new ceo sam paschel to buy back this rubbish bike from me, but no luck with that. PS apparently zero did buy back all their 2012 models at some stage because of insurmountable technical problems!?
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TOO MUCH TROUBLE: When I eventually do get it back from the dealer (it is still there from nov 2017, started with 2nd failed DC to DC converter then moved onto spectacular firmware update failure as posted on this forum under separate thread) I will definitely sell it and never buy one again. IN FACT, I have asked their after sales service manager josef morat and new ceo sam paschel to buy back this rubbish bike from me, but no luck with that. PS apparently zero did buy back all their 2012 models at some stage because of insurmountable technical problems!?
Sad to hear it's been like this and you lost interest in Zero completely.
Zero could have prevented it if they had a plan like > x months of non solvable problems: give a replacement bike until Zero itself is 100% sure after test/test riding the bike it's good again.
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I'm sorry for the people in the US who have such issues, but makes me appreciate the Scandinavian consumer protection laws a whole lot more.
In the shop under warranty (first 5 years), then you would have the right to a loaner until it is fixed. More than 6 weeks of repairs starts to smell like full or partial refund, based on the age of the item in question.
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TOO MUCH TROUBLE
qorw,
It's very sad that this happened to you and your bike. It is a lemon. Sure EVs are new tech, but come on -- no repair should take more than a month in the U.S. and maybe two months abroad.
Zero should buy it back because it would be worth it to them. There is so much to be learned. They should undertake a deep case study to figure out exactly what happened with the hardware/firmware failures/incompatibilities, as well as failures in dealer/customer communications/relations/compensation, and figure out where all the time/effort/money is really going in the processes of debugging/procuring/shipping/installing components.
At my prior company, my role was to be part of the "Forensics" group. We were responsible for triaging problems and implementing/feeding back real design/process improvements to engineering/QA/support/sales. It included soothing over customer relations via good/clear/correct communications/updates/reports. In high tech, failure to do this means inability to scale.
I answered this poll as having a single issue. In 2016 there was a batch of wheels with stripped spokes. This apparent supplier problem was addressed quite professionally by the dealer and Zero, including a loaner I didn't even have to ask for, by replacing the entire wheel.
I hop on the FX multiple times daily always with a huge smile. Every single stop light the cars joyfully recede into my mirrors. I flog the throttle, hop curbs and ride in the rain, yet it has been 100% trouble free and maintenance free going on 2 years. Also quite utilitarian with the top case and ease of getting around. I can hardly fathom being without it. I think banning EV MCs from your life may be a mistake and hope Zero comes through for you in a big way so you don't have to.
Cheers,
Curt
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40 members voted, 47, 5% never had a problem.
Don't know how many members actually have a Zero, hope more will respond.
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Newer rider here, only 900 miles.
Not a show stopper but annoying: sidestand error code. Did not stop the bike but made me stop to look it up and figure out which wire to jiggle.
Cable length is too short on the 2018 S to allow enough bar riser for an upright touring position.
That said, this is the most fun moto I’ve ever ridden.
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2016 DSR
Arizona, USA where temperatures get intense
Passing 12k miles on bike in an early morning ride tomorrow
Just today I replaced stock tires with pirelli scorpion trail 2's. Dealer was awesome, ride is smoother than ever, belt tension felt the same, everything normal. The previous servicing I did was in 2016 at 800 miles. I've not had to do a single thing since then. I go to work -> cover bike for 8hrs with a silver 'uv protection' bs cover -> go home, keep bike inside. Dealer in this area said I came in with the most miles on a zero, and I thought I haven't put much on it yet.
I've heard of people having issues in this heat on the FX model (freeway riding?) but have never experienced such an issue w/ the DSR. There was one afternoon in 116F heat, not in direct sunlight, charging from 40%, it stopped at about 75% or so with a blinking yellow temperature icon. If I remember correctly from the manual this is normal procedure for protecting the battery, I just unplugged and brought it in then charged later. That happened only once so far as I know. I seriously love this bike, it has been extremely reliable.
Sold my sv650 after neglecting it so much since getting the DSR. I plan to wait till next year or 2020 for an FXS and then chill on the moto buying. The only thing I feel zero could implement is traction control and better charging options, and I'm sure they know it(?)
When I see complaints in the zero motorcycles group on facebook or on these boards it usually sounds like a bad dealer issue or something. I'd guess there are a lot of zero's out there owned by people who aren't posting complaints online and are just living their lives with a kickass bike.
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From the prior post:
"The only thing I feel zero could implement is traction control and better charging options, and I'm sure they know it(?)"
Yep.
Add cruise control and a fairing option, and Zero would be up to date for 2018 rather than 2008.
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No problem until now. I just improved the face and the seat. I'm a Zero driver happy.
Good road.
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Zero FX 5,7 2015 - pretty happy with it - though I find suspension crude (not refined), but maybe I need to work more on adjustment. Only issue is that display reads totalt nonsens until start of actually driving (>5 km/t) and when driving >100 km/t. Fine when stopped at red lights. Quite bizarre, but afraid that an update might f**k things up further.
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Zero FX 5,7 2015 - pretty happy with it - though I find suspension crude (not refined), but maybe I need to work more on adjustment. Only issue is that display reads totalt nonsens until start of actually driving (>5 km/t) and when driving >100 km/t. Fine when stopped at red lights. Quite bizarre, but afraid that an update might f**k things up further.
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Strange, seems like 2015 models on this forum has most troubles.
I've got 2013DS with an update last year and before and after had no problems.
Has it something to do with the new digital dashboards being introduced by that time?
Suspension was bad, but is good now after doing a lot of changes on settings.
Every person has a different weight and idea of comfort, so use and try all the possible settings.
Takes you a few days, but result is better!
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Suspension was bad, but is good now after doing a lot of changes on settings.
Every person has a different weight and idea of comfort, so use and try all the possible settings.
Takes you a few days, but result is better!
[/quote]
Ok, will try to work on suspension settings further. Can’t seem to get rid of the “bouncing†element.
Anybody else with same dash problem?
(https://uploads.tapatalk-cdn.com/20180806/2bf1b8396ad8a5a4cf25596dadae1d35.jpg)
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Only issue is that display reads totalt nonsens until start of actually driving (>5 km/t) and when driving >100 km/t. Fine when stopped at red lights. Quite bizarre, but afraid that an update might f**k things up further.
That really sounds like a loose or dirty or oxidized or corroded connector. I suspect the display has a module driven by a serial signal from the computer and the signal is noisy. That would agree with what you see, the signal quality being dependent on speed and vibration, and operation of the bike not otherwise affected. I bet it's not too hard to fix by locating the connectors and treating the ends with contact cleaner. Definitely not a firmware issue.
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Think you’re right. Will work on it tonight and let you know.
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Just split all connectors behind headlights / dash and sprayed WD40 for connectivity. And it freakin' worked! [emoji2]
Thanks Mate [emoji106]
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Update: 14-aug-2018
53 Zero owners responded, 27 (50,9%) have normal maintenance and wear only.
Hope more Zero owners respond!
But if Zero reads this, there is more work to be done for sure.
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Just split all connectors behind headlights / dash and sprayed WD40 for connectivity. And it freakin' worked!
Not anymore. Problem back after few days [emoji24] Annoying!
Must somehow have “touched†the right connector though?
So at it again next weekend.
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WD-40 isn't what you really want. Yes, it will repel water just fine, but it's not particularly good for electrical connections. Get some contact cleaner and some dielectric grease (both should be available at any auto parts store), spray well with the contact cleaner, then pack AROUND the connector body with the dielectric grease to seal the connection. Contrary to how most people use it, dielectric grease isn't really intended to coat the contacts themselves.
https://www.wisegeek.com/what-is-dielectric-grease.htm
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Incredible Bike. Only 2 months and already 6000km / 3700 Miles without having yet the opportunity to use it during hollidays...
Maximum distance covered in a single day : 530km.
I surprised fellows and colleages when I showed them how many stats I could have from the Bike (using dedicated Metrics app) : I can confirm that average real consumption is 67Wh/km and real range is 300km@50km/h, 250km@70km/h, 190km@90km/h and 125km@110km/h (Zero DS 2018 14.4KWh with ChargeTank).
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Incredible Bike. Only 2 months and already 6000km / 3700 Miles without having yet the opportunity to use it during hollidays...
Maximum distance covered in a single day : 530km.
I surprised fellows and colleages when I showed them how many stats I could have from the Bike (using dedicated Metrics app) : I can confirm that average real consumption is 67Wh/km and real range is 300km@50km/h, 250km@70km/h, 190km@90km/h and 125km@110km/h (Zero DS 2018 14.4KWh with ChargeTank).
Wow, mine is between 80 and 110W/km.......
But a 2013 DS is hopefully the main reason.
But average of 67W/km.... maybe if I'm being pulled by a car on a straight road in a vacuum? :-\
No sorry: it's possible, also with my bike if I do 80% of driving below 80km/h.
I just don't have it a lot on my commute ;-(
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Update: 21-aug-2018
59 Zero owners responded, 30 (50,9%) have normal maintenance and wear only.
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Update: 23-sep-2018
59 Zero owners responded, 30 (50,8%) have normal maintenance and wear only.
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Update: 28-oct-2018
61 Zero owners responded, 31(50,8%) have normal maintenance and wear only.
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No problems here, other than a loud brake noise and vibration from my front brake when stopping hard during the last three feet of the stop. Cleaning the brake disc of pad powder helps for a short time, but then it returns. I don't blame Zero for that noise, just J.Juan for their selection of brake pads. If it ever irritates me too much, I have a new set of EBC pads ready to go. ;)
Did you try some of that brake quiet stuff on the rear of the front brake pads?
My 2017SR had a very loud front break squeal almost every stop. Was an easy fix, but not quite perfect. I now sometimes hear a very weak squeal stopping at very slow speeds, but nothing like before, when it happened every time I put on the front brake at any speed. The way it is now, I can easily live with.
With my 2017DS, it never had any brake squeal at all.
-Don- AUburn, CA
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No problems here, other than a loud brake noise and vibration from my front brake when stopping hard during the last three feet of the stop. Cleaning the brake disc of pad powder helps for a short time, but then it returns. I don't blame Zero for that noise, just J.Juan for their selection of brake pads. If it ever irritates me too much, I have a new set of EBC pads ready to go. ;)
Did you try some of that brake quiet stuff on the rear of the front brake pads?
My 2017SR had a very loud front break squeal almost every stop. Was an easy fix, but not quite perfect. I now sometimes hear a very weak squeal stopping at very slow speeds, but nothing like before, when it happened every time I put on the front brake at any speed. The way it is now, I can easily live with.
With my 2017DS, it never had any brake squeal at all.
-Don- AUburn, CA
I was hoping that the squeal would go away, but no luck after almost a year of riding. I bought a new set of EBC pads and should probably install those sometime this winter. There is definitely some sort of incapability between the stock pads and the rotor material. :(
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I was hoping that the squeal would go away, but no luck after almost a year of riding. I bought a new set of EBC pads and should probably install those sometime this winter. There is definitely some sort of incapability between the stock pads and the rotor material.
The new pads may not fix the problem. Try something like this instead:Try something like this. (https://www.youtube.com/watch?v=qhDxsHHhuj0)
FWIW, my DS never had any trace of the sequel. But my SR had it since new. But I have had this problem on many vehicles and it has always been an easy fix. Especially on our Zeros. It may take all of 15 seconds to get your old pads out. Just spray the BACK of the brake pads. Onto the metal ONLY. You have to wait five or ten minutes before you reinstall the pads. The stuff has to dry a little before you put the pads back in. That is what takes the most time of the entire job.
Calibers do NOT have to be removed to take the brake pads out, Just remove the small Torx (T-25) screw, which is on the very bottom of the brake caliper, and the pads come out.
-Don- Auburn, CA
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Thanks Don. I think I will go to the local O'Reily's auto supply store today and see what they have in the way of an anti-squeal coating and give that a try. (I know that they don't carry Liqui Moly products, though.)
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Thanks Don. I think I will go to the local O'Reily's auto supply store today and see what they have in the way of an anti-squeal coating and give that a try. (I know that they don't carry Liqui Moly products, though.)
The video was just to show how it's done.
I got my stuff at O'Reilly's.
For brake cleaner, I used O'Reilly Brake Parts Cleaner (#46580) in a red container. (https://www.oreillyauto.com/detail/b/o-reilly-chemicals-4522/chemicals---fluids-16461/maintenance-chemicals-16867/brakes-25134/brake-cleaner-17734/109e749240b1/o-reilly-brake-cleaner/46580/4600009) For the Disk Brake Quiet, I used Permatex (item #80077) (https://www.permatex.com/products/lubricants/specialty-lubricants-brakes/permatex-disc-brake-quiet/), also from O'Reilly in a blue container).
-Don- Auburn, CA
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Thanks Don. I think I will go to the local O'Reily's auto supply store today and see what they have in the way of an anti-squeal coating and give that a try. (I know that they don't carry Liqui Moly products, though.)
The video was just to show how it's done.
I got my stuff at O'Reilly's.
For brake cleaner, I used O'Reilly Brake Parts Cleaner (#46580) in a red container. (https://www.oreillyauto.com/detail/b/o-reilly-chemicals-4522/chemicals---fluids-16461/maintenance-chemicals-16867/brakes-25134/brake-cleaner-17734/109e749240b1/o-reilly-brake-cleaner/46580/4600009) For the Disk Brake Quiet, I used Permatex (item #80077) (https://www.permatex.com/products/lubricants/specialty-lubricants-brakes/permatex-disc-brake-quiet/), also from O'Reilly in a blue container).
-Don- Auburn, CA
I just bought the Permatex spray from O'Reilly for $8 and have already sprayed my brake pads. I'll give them a try tomorrow. Interestingly, it seems to be exactly the same bottle and instructions as the Liqui Moly product. ::)
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I've just filled in the poll. Saw the news that Alta died and logged in to see what's been happening on this forum. Been gone from it several years. Had a 2012XU that was nothing but trouble. dealings with Zero were not what they could have been, either. Search the forums under my name if interested.
Your poll is unlikely to pick up those who've given up on Zero in disgust, as they're unlikely to visit this forum. I'm a case in point. It's a bias that you're unlikely to be able to assess, but worth remembering.
bye
Peter
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I've just filled in the poll. Saw the news that Alta died and logged in to see what's been happening on this forum. Been gone from it several years. Had a 2012XU that was nothing but trouble. dealings with Zero were not what they could have been, either. Search the forums under my name if interested.
Your poll is unlikely to pick up those who've given up on Zero in disgust, as they're unlikely to visit this forum. I'm a case in point. It's a bias that you're unlikely to be able to assess, but worth remembering.
bye
Peter
Sorry for your experience with 2012, but this is 2013+ forum wich is really a different bike.
Maybe test ride a new1?
Also I think most riders that are completely satisfied with their bike will also not be on a forum, because not looking for answers....
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Also I think most riders that are completely satisfied with their bike will also not be on a forum, because not looking for answers....
Oh, we're here, all right! ;)
Of 70 respondents, 57 are happy (81%).
Re: brake squeal, there are other threads on that. Anti-squeal compounds are useless. What works is to pour some water over the calipers then let the bike sit overnight. After that, 1-2 weeks of silence. I discovered this because my brakes never squealed during rainy season.
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Also I think most riders that are completely satisfied with their bike will also not be on a forum, because not looking for answers....
Oh, we're here, all right! ;)
Of 70 respondents, 57 are happy (81%).
Re: brake squeal, there are other threads on that. Anti-squeal compounds are useless. What works is to pour some water over the calipers then let the bike sit overnight. After that, 1-2 weeks of silence. I discovered this because my brakes never squealed during rainy season.
I did coat my front brake pads with anti-squeal spray yesterday and gave it a workout today. It seems to have banished the squeal - at least for now.
However, what I really appreciated was Don's instructions regarding removing and replacing the brake pads without needing to remove the caliper from the front fork. Just remove the circlip on the inside end of the rod at the lower rear of the caliper that holds the pads in place, then unscrew the rod using a 25T Torx bit and withdraw it. Once you do that the pads will drop out. Reverse the process to install the pads. The entire process only takes a few minutes. Much easier than unbolting the caliper. :)
If you will be installing new and thicker brake pads, just use your fingers to press against the old pads and force the caliper pistons apart. That will give you the space that you need to install the new brake pads.
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I did coat my front brake pads with anti-squeal spray yesterday and gave it a workout today. It seems to have banished the squeal - at least for now.
However, what I really appreciated was Don's instructions regarding removing and replacing the brake pads without needing to remove the caliper from the front fork. Just remove the circlip on the inside end of the rod at the lower rear of the caliper that holds the pads in place, then unscrew the rod using a 25T Torx bit and withdraw it. Once you do that the pads will drop out. Reverse the process to install the pads. The entire process only takes a few minutes. Much easier than unbolting the caliper. :)
If you will be installing new and thicker brake pads, just use your fingers to press against the old pads and force the caliper pistons apart. That will give you the space that you need to install the new brake pads.
Sorry that I forgot about that circlip! I am glad you discovered it!
I think you will find it to be a permanent fix. But if you still hear it come back, you can spray on top of the dry spray you already have and that should do the trick. I have had to use the anti-squeal coating many times on various cars I have owned. I have always had good luck with it. I think there was one time many years ago where I had to do the 2nd coating, but in most cases, one coating will last the life of the pads. Now I use that stuff every pad replacement, I don't wait to see if it's needed. It's too common of a problem with new pad replacement to not do it, as it's simple and cheap and only takes a few minutes.
BTW, give the credit to Shadow, as he was there when I was replacing my front ABS sensor and he told me how to replace the Zero brake pads. FWIW, it's very common on many bikes to be that easy to replace brake pads. My 1984 Venture is another bike where I don't have to remove the calipers to remove the brake pads.
-Don- Reno, NV
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Re: brake squeal, there are other threads on that. Anti-squeal compounds are useless. What works is to pour some water over the calipers then let the bike sit overnight. After that, 1-2 weeks of silence. I discovered this because my brakes never squealed during rainy season.
I found the water trick to be useless on my Zero SR which had a VERY LOUD front brake squeal. I used a pressure washer on the front brake. If it did anything, it made the problem a little worse the next day. Didn't you hear my front brake squeal there? :) Really, it was LOUD!
The anti-squeal compound got rid of my squeal by around 99.9%. I sometimes now hear a very faint squeal at a very low speed stop but NOTHING like it used to be at the faster speeds where I now hear nothing at all. I consider it a fix. Perhaps a double coating would even fix that very low speed squeal, but this is so weak of a sound that I have no need to bother.
But the strange thing is the old loud squeal was at faster speed stops, never at slow speed stops, Now it's a very weak squeal at very low speed stops and no squeal at all at faster speed stops.
-Don- Reno, NV
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I found the water trick to be useless on my Zero SR which had a VERY LOUD front brake squeal. I used a pressure washer on the front brake. If it did anything, it made the problem a little worse the next day. Didn't you hear my front brake squeal there? :) Really, it was LOUD!
Wow, that really is LOUD!! But mine was LOUD! Maybe stock FX pads are a different material because water has been quenching the squeal reliably for a year now. I guess it would be easy enough to check my pad type by dropping them out with the Shadow technique.
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I have a technique? :o
I did get video of DonTom doing the ABS sensor swap (to be edited pending my laptop being so very underpowered). We did really try everything the wrong way at first and this would make a nice montage of what and what not to do. I also credit Liveforphysics for mentioning this to me in person how the shape of the rotor cutout is to allow this kind of action (? not sure if I'm remembering that part correctly).
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List of things replaced under warranty, which I am now out of
- Replaced 2 Instrument Read Out - Water inside - lots of rain riding
Droopy Mirror
Body work - factory brake fluid overfill left blemish on plastic
Onboard charger wiring harness replaced after it melted a charge cord
Onboard Charger
I had one low power incident on the freeway at 17% of charge. I almost had to push it to a charging station. That was scary
I also had a complete shutdown at night splitting lanes on a expressway. Fortunately it came back to life quickly, but the cars started passing me. That was harry.
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List of things replaced under warranty, which I am now out of
- Replaced 2 Instrument Read Out - Water inside - lots of rain riding
Droopy Mirror
Body work - factory brake fluid overfill left blemish on plastic
Onboard charger wiring harness replaced after it melted a charge cord
Onboard Charger
I had one low power incident on the freeway at 17% of charge. I almost had to push it to a charging station. That was scary
I also had a complete shutdown at night splitting lanes on a expressway. Fortunately it came back to life quickly, but the cars started passing me. That was harry.
What year and model is your bike?
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I have a 2018 SR and the only problem I have is when I get on the road the throttle goes to maximum a lot. Of course that is me and not the bike
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The numbers are very bad : there is probably a huge bias that make totally unsatisfied customers number lower than it actually is.
The customers who had so many problems they don't want to buy a Zero again probably left the forum and try not to think about it anymore. Zero really need to respect customers & dealer much more if they dont want to go bankrupt...
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I think the opposite, happy riders are less...
We will never know for sure.
But 50% never had problems is bad.
It should be 80% in my view.
8)
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Agree. Or 50% but 100% happy with the way it was handled with. We can all agree that developing a new technology is complex, and I am ready to support this but not ensuring the minimal customer service when it goes wrong is what really makes me angry. This is what Zero gets totally wrong.