ColoPaul, expevride, monarchhonda, mehve, protomech, rotoiti, trikester, RickSteeb - just to verify, all of you have had a cut out that only a key off/on would fix, correct?
Yes.
1) was it raining, or had the bike recently gotten wet?
No. My bike was never in the true rain. Some drizzle, yes, but not rain.
2) how many miles were on the bike when it first occurred?
About 2,000.
3) how many total times has it happened?
Just once. Took it to my dealer, they had a Zero tech onsite, they reprogrammed the controller. Never happened again.
4) have you only gone to twist the throttle and no power, or have you been riding, heard a "clunk" and have it cut off?
No clunks. About 70 mph on a highway, coasted for 30 seconds or so, twisted the throttle and nothing.
5) has anyone had the bike try to go backwards when twisting the throttle?
Not me.
6) have you ever had to unplug and replug for any reason the wiring harness going to the motor or move it's routing for any reason?
No.
7) Do any of you frequently switch between sport and Eco mode?
I do. I know the instructions say I have to turn off the "ignition" before switching but the switch seems to work regardless.