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« on: July 11, 2012, 04:19:24 AM »
I just took a zoomerang survey, sent to me by "sylvie denuit" at Zero.
I remember a post where someone else took the survey and posted the link; but the link expires after 1 use so there was a request to see what was being asked.
So I am recording the questions here for all to see (sorry it's long):
1.What is your name:
2. Please indicate to what degree you are satisfied with the following aspects of your Zero; rate 1 (very displeased)-5(very pleased) for the following categories:
Style / design,Top speed, Acceleration,Handling,Ergonomics / seating position,Range,Recharge speed - how long it takes to charge the power pack
3.Would you recommend Zero to a friend?
4. Please indicate to what degree you use your Zero for the following activities; rate 1 (Never use motorcycle for this task) to 5 (Primary use of motorcycle) for the following categories. Also list the average number of miles for each activity.
Leisure / Fun,Commuting,Trail Riding,Local Cruising,Dirt Racing,Running Errands,Distance Cruising,Road Track Racing
5. To what degree is range a limiting factor when using your Zero?; Rate 1-5 where 1=Not limiting at all, never use the full battery capacity 3= Moderately limiting, able to do most things with my motorcycle 5=Very limiting, range keeps me from using my motorcycle the way I'd like to ride it
6.On average, about how often do you ride your Zero?
7.If you had the option to pay $2000 to get an additional 20 miles of range from your motorcycle, would you pursue this (£1200 for 30km, €1400 for 30km)? (answer likely, unsure, unlikely)
8. Have you had any service issues with your Zero? If yes, explain.
9. Did you take out a loan or other financing to purchase your Zero? If yes, where; no; or other
10. How did you hear about Zero?
11. When did you first hear about Zero?
12. When did you purchase your newest Zero?
13. * When you were shopping for your Zero, did you also consider other motorcycles?
Yes, seriously considered only other gas motorcycles
Yes, seriously considered other gas and electric motorcycles
Yes, seriously considered only other electric motorcycles
No, only seriously considered Zero
14. Please list the brands of motorcycles you seriously considered.
BMW, Brammo, Can-Am, Ducati, Electric Motorsport, Harley, Buell, Honda
Husqvarna, Kawasaki,KTM,Polaris/Victory, Quantya,Suzuki, Triumph
Vectrix,Vespa,Yamaha, Other, please specify
15. How important were the following sources for learning about Zero's products? (rate 1-5, 1=not important, 5=very important)
Friend 1 2 3 4 5
Motorcycle press (online) 1 2 3 4 5
Motorcycle press (print) 1 2 3 4 5
Blog 1 2 3 4 5
Mainstream media 1 2 3 4 5
Zero's website 1 2 3 4 5
Zero's representatives at headquarters 1 2 3 4 5
Selling representatives at your location (local Zero dealer)
16. * Which of the following did you interact with when buying your Zero?
Manufacturer staff
Local representative / local dealer
Website
Other, please specify
17. Please rate the following about the manufacturer's staff: rate 1-6 1=N/A 2=negative 5=positive
Ease of making contact 1 2 3 4 5 6
Professionalism 1 2 3 4 5 6
Product knowledge 1 2 3 4 5 6
Appropriate follow up
18. Please rate the following about your local dealer: rate 1-6 1=N/A 2=negative 5=positive
Ease of making contact 1 2 3 4 5 6
Professionalism 1 2 3 4 5 6
Product knowledge 1 2 3 4 5 6
Appropriate follow up 1 2 3 4 5 6
Product display 1 2 3 4 5 6
Demo availability
19.Were you offered a demo ride?
20. * Did you take a demo ride, and if so, for how long?
Didn't take a demo ride
Demo ride was less than 5 minutes
Demo ride was 5 to 15 minutes
Demo ride was 15 to 30 minutes
Demo ride was 30 to 60 minutes
Demo ride was over 60 minutes
21.How important was a demo ride in your purchase decision?
22. If you had to capture the single most important factor for deciding to buy a Zero, would it be:
Styling
Green - less environmental impact
Low maintenance requirements
Quiet operation
Economic - avoid purchasing gasoline
Leading technology
Simple operation (no clutch nor shifting)
Other, please specify
23. Please indicate to what extent you agree with the following statements
Electric motorcycles are appealing replacements for traditional gas-powered motorcycles 1 2 3 4 5 6
Electric motorcycles are more environmentally friendly than traditional gas-powered motorcycles 1 2 3 4 5 6
Electric motorcycles are as fast as traditional gas-powered motorcycles 1 2 3 4 5 6
Electric motorcycles are limited in range by battery capacity 1 2 3 4 5 6
Electric motorcycles are expensive to purchase 1 2 3 4 5 6
Electric motorcycles are cheaper than traditional gas-powered motorcycles to purchase
24.Please indicate your opinion with the following electric motorcycle brands:
Quantya Motorsport 1 2 3 4 5 6
Zero Motorcycles 1 2 3 4 5 6
Mission Motors 1 2 3 4 5 6
Vectrix 1 2 3 4 5 6
Electric Motorsport 1 2 3 4 5 6
Brammo Motorcycles
25. Please check which of the following you currently own (please check all that apply):
Scooter or Moped (e.g. Vespa)
Motorcycle (Dirt) (Other than a Zero)
Road bicycle
Motorcycle (Street) (Other than a Zero)
Boat
Mountain bicycle
Car
Truck
26. Please check which of the following you have owned in the past (please check all that apply):
Scooter or Moped (e.g. Vespa)
Motorcycle (Dirt)
Road bicycle
Motorcycle (Street)
Boat
Mountain bicycle
Car
Truck
27. How long ago did you last own a motorcycle?
Less than 1 year ago
1-3 years ago
3-5 years ago
6-10 years ago
11-20 years ago
More than 20 years ago
28. What motorcycle brands do you currently own, or previously own?
BMW, Can-Am,Ducati,Harley, Buell, Honda,Husqvarna,Kawasaki
KTM, Polaris/Victory,Suzuki, Triumph, Vespa, Yamaha
Other, please specify
29. Are you:
Male
Female
30.Please list your field of work:
31.Which of the following age groups best describes your age?
18 or under
19-29
30-39
40-49
50-59
60-69
70 or older
Prefer not to say
32.What model year of Zero did you most recently purchase?
33. What model is your newest Zero?
34. If you bought a 2012 model year S or DS, what is its battery capacity?
35. Please select what Zero accessories you purchased with your motorcycle
Upgraded suspension, Upgraded lighting, Upgraded seat, Luggage, cases, Motorcycle stand
Tools, Zero branded clothes, Additional power packs
36. Please select what non-Zero accessories you purchased with your motorcycle
Upgraded suspension, Upgraded lighting, Upgraded seat, Luggage, cases, Motorcycle stand
Tools, Clothes, Helmet, Boots, Jacket
37.Please indicate what country you live in:
38.Please indicate what zip or postal code you live in:
39.What is your current marital status?
40.What is the highest level of education you have completed?
41.Which of the following best describes your total annual household income?
Less than $50,000 (€35,000) (£30,000)
$50,000-$74,999 (€35,000-€51,999) (£30,000-£44,999)
$75,000-$99,999 (€52,000-€69,999) (£45,000-£59,999)
$100,000-$150,000 (€70,000-€105,000) (£60,000-£90,000)
More than $150,000 (€105,000) (£90,000)
42.Which of the following periodicals do you either subscribe to or regularly read?
Wired,GQ, Maxim,Cycle World,USA Today,National Geographic,The Economist,Dirt Rider, Sports Illustrated
Wall Street Journal,National Geographic, Rider, ESPN Magazine, New York Times, Bike, Time
43.Any other thoughts you would like to share with Zero?
I noticed that my rear brake will only activate the brake light if I basically stand on it. It doesn't appear to be adjustable. I guess I should just get a new one, maybe call the dealer parts dept and see if the can find out a good replacement, unless someone here knows.
Clear as mud! It went away when I put the kickstand up. So I rode home, no problems.