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Author Topic: NHTSA recalls give us a glimpse into Zero street US motorcycle sales  (Read 4990 times)

Electric Terry

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Re: NHTSA recalls give us a glimpse into Zero street US motorcycle sales
« Reply #15 on: July 29, 2012, 11:24:44 AM »

Great to hear Richard!
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protomech

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Re: NHTSA recalls give us a glimpse into Zero street US motorcycle sales
« Reply #16 on: September 22, 2012, 01:41:39 AM »

Approximately 2.5 months after the last recall for the BMS, Zero has issued another recall for the controller encoder.

In the previous recall, Zero claimed 254 bikes affected, including 2012 S, DS, XU, X, XU-LSM. The actual fix (improved weatherproofing of the BMS pins) was implemented by Zero in its manufacturing line on 4/13, though the recall was not issued until 6/29. Presumably more than 254 bikes had been sold by that date, including some manufactured after 4/13.

In the current recall, Zero claims 315 bikes affected, including 2012 S and DS (twin stator bikes). The recall does not list when the fix was implemented in assembly, though it seems likely that assembly has been put on hold. The recall covers all bikes manufactured before 7/23, though the cause was not positively identified until 9/12 and the recall was not issued until 9/20. Therefore it seems likely that manufacturing was stopped on 7/23, possibly because sales had slowed or because they were already tracking this issue and stopped until the issue was identified.

I should be careful to not confuse sales and production.

Still, let's forge ahead with assumptions.

Assume 80% of the bikes manufactured by 4/13 were S and DS models*. From 12/22/2011 to 4/13/2012, we're assuming 203 S / DS bikes were produced over a span of 3.7 months, averaging out to 55 bikes/month.

* on the owner's thread, we have a total of 25 2012 DS / S owners. 0 2012 X / XU / MX bikes are reported there, though I know we have a few 2012 XU owners that post here. 80% seems like a poor estimate, but it's what I'm going with.

From 4/13 to 7/23, then we assume an additional 112 S / DS bikes were produced over a span of 2.7 months, averaging out to 41 bikes/month.

Who knows how well production numbers match sales numbers, but it seems like production at least has tapered off. Zero may sell 400-500 bikes in total this year, which would represent a doubling of 2011 sales. Not bad.
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kingcharles

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Re: NHTSA recalls give us a glimpse into Zero street US motorcycle sales
« Reply #17 on: September 22, 2012, 02:44:33 AM »

I think you are counting US sales only.
So probably you can assume 1/3 more for rest of the world?
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ColoPaul

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Re: NHTSA recalls give us a glimpse into Zero street US motorcycle sales
« Reply #18 on: September 22, 2012, 03:18:24 AM »

When Zero was having a dealer event, I talked to a guy from Zero, who told me they were producing "in the low thousands".   I don't know if he meant "all time total" or "2012 total".   Also "low thousands" could mean 1100 bikes, and it could mean 3000 bikes.
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dahlheim

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Re: NHTSA recalls give us a glimpse into Zero street US motorcycle sales
« Reply #19 on: September 22, 2012, 03:37:52 AM »

well, thanks for the info.  is this verifiable?  should i be asking my dealer to do the recall before they ship the new 2012 ds to me 250 miles over the mountains?

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protomech

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Re: NHTSA recalls give us a glimpse into Zero street US motorcycle sales
« Reply #20 on: September 22, 2012, 04:00:51 AM »

Yes. I added the link to the NHTSA recall to the top of the thread, but it's also in the Glitch thread.
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dahlheim

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Re: NHTSA recalls give us a glimpse into Zero street US motorcycle sales
« Reply #21 on: September 22, 2012, 06:23:46 AM »

thank you once again.

my dealer already wrote back, saying that they already had the firmware for the recall repair and could to it quickly.

:)
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kcoplan

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Re: NHTSA recalls give us a glimpse into Zero street US motorcycle sales
« Reply #22 on: September 25, 2012, 10:21:51 PM »

How can I figure out if my bike is subject to the recall?  The VIN indicates it is bike number 336 for the year (Zero S ZF6 2012).  I ordered the bike in early August and took delivery in early September.

Because of a "glitch" with the certificate of origin (no, not that "glitch"), I still have not returned the warranty card to Zero, so I am not sure whether I am on their list for notifications.

Does the recall notice indicate which VINs are affected?

--Karl
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kcoplan

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Re: NHTSA recalls give us a glimpse into Zero street US motorcycle sales
« Reply #23 on: September 26, 2012, 12:59:17 AM »

Never mind -- I found the date stamp on my bike -- It's June 2012, so it looks like I am subject to the recall.

--Karl
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protomech

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Re: NHTSA recalls give us a glimpse into Zero street US motorcycle sales
« Reply #24 on: January 10, 2014, 08:20:08 PM »

Updated the top post with the latest 2012/2013 recall.
http://www-odi.nhtsa.dot.gov/owners/SearchResults?searchType=ID&targetCategory=R&searchCriteria.nhtsa_ids=13V635000&refurl=email

Looks like 352 bikes were produced in 2013 + all 2012 XU bikes, at least for US service.
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Electric Cowboy

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Re: NHTSA recalls give us a glimpse into Zero street US motorcycle sales
« Reply #25 on: January 11, 2014, 02:58:18 PM »

Don't forget, they supply a ton of bikes to police dept. all over the world. The guys were just down in South america doing a tour teaching about maintenance and service as well as checking up on the bikes. So they have a lot more sales than just US reports.

Justin Andrews

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Re: NHTSA recalls give us a glimpse into Zero street US motorcycle sales
« Reply #26 on: January 11, 2014, 04:05:07 PM »

How can I figure out if my bike is subject to the recall?  The VIN indicates it is bike number 336 for the year (Zero S ZF6 2012).  I ordered the bike in early August and took delivery in early September.

Because of a "glitch" with the certificate of origin (no, not that "glitch"), I still have not returned the warranty card to Zero, so I am not sure whether I am on their list for notifications.

Does the recall notice indicate which VINs are affected?

--Karl

If my understanding of the issue that has been fixed is correct, then this has fixed a fundamental software fault in Sevcons SinCos encoder code for the controller. If so then the recall will affect every Zero motorbike that uses the Sevcon and Sincos encoding on the motor. If this is the case then other manufacturers using this tech should also be considering a recall too.

Zero appear have done the EV world a good turn by fixing this fault.
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