Also, just to clarify, so no one feels slighted, Brian Rice is #3, and Ben Rich is #4, so the deliveries are going in order. There is no favoritism in our delivery order. But we are delivering slowly to prevent any unnoticed issues
Terry was customer #1 Luke #2 both of them are such good friends and want the product to succeed so much that they said "Brandon, wait, lets go slow, lets see how we can break it" and I am so glad we did.
To be fair, a lot of people might not know that engineers such as myself, Terry, Luke, and a lot of us here get very focused on small areas of a product. So with #3 and #4 now shipped, by getting feedback we can ensure that we did not miss some larger picture that we missed while focusing on making super solid power electronics.
On top of this we are learning the things we might need to tell people, and how to tell them in a way that isn't to technical or complicated. A lot of people are not tinkerers, engineers, or hackers like a lot of us on the forums, and you might not just be able to say "plug it in" and have them understand.
Long distance travel on electric bikes is something new, and different than touring on a gas bike, Terry has been doing this for a long time, and a lot of things are second nature to him. They go without saying. I have been doing this since 2013 and the same is true for me. Luke is new to electric touring, but a mad scientist genius so he just gets a lot of things. It is important that we know what needs to be shared about touring on our e-motos. For example, if you ride at 80+ mph and charge at 10kW after a few legs your battery will get hot, and you'll need to take a break. Or you could keep your speed down to 65-70 mph. Little things like this, these are important things to explain so people don't think "my charger doesn't work" when in fact they just hauled ass across Virginia and Super Charged.
I appreciate everyones enthusiasm, willingness to help, and support. And I know Doug S will as well as he is next on the list in San Diego.
Once Brian returns to Oakland and gives a full report on his 800+ mile ride (will you hit 1000 Brian?) Doug will get an email from Mike and a call from me, and I will set a time up to come meet and install his charger with him. I will go over the things to keep in mind with his new super power, and we will have another person experienced.
I truly hope this helps alleviate any feelings you have of hurry up and get me my new toy, in favor of thank you for making sure my new toy is safe, reliable, well thought out, well tested and intuitive. All I want is for everyone to be happy in a new era of electric motorcycling.
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Topic: Supercharging adventures (Read 1959 times)