What I don't understand is how you ended up just handing the bike back to them. You must have been livid.
Yes, I was. But also, I live about 2.5 hours away from the dealership, which includes a 45 minute ferry ride. I couldn't imagine paying a tow truck for a 5 hour round trip + ferry fare to get that piece of $hit back home. What would I do next, pay again to get it back to the dealership at some point? Of course you can debate whether that was the right decision or not. I'm still debating that myself.
To those thinking of buying a later model Zero: I'm sure the new bikes are much more reliable. At the time, I was willing to take a credit for the dead 2013 DS and fork another $15k to get a new 2017 DSR but they weren't interested in keeping me as a customer. The main reason I'm sharing this is
not to argue that their bikes are crap. Mine was, but it could be a one off. The main reason I'm sharing this is just to give an example of how Zero deals with issues when things do go bad. Knowing that now, I can't see myself dealing with a company like that, so that leaves me waiting for the competitors to become available in Canada... Unless they somehow reach out to me and offer me a really sweat deal, very convincing reassurance that it was all a mistake, and a sincere apology (eh I'm Canadian, that matters
). But I'm really not expecting anything like that to happen.
Anyways, you guys are a really supportive group. I'll miss you and I'll miss my electric motorcycle for sure. When it worked, it was a great bike. I can't wait for there to be more options! Until next time...