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Makes And Models => Zero Motorcycles Forum | 2013+ => Topic started by: mrwilsn on July 26, 2017, 07:23:57 AM

Title: Turn Signal Recall for Some 2017 Zero Motorcycles
Post by: mrwilsn on July 26, 2017, 07:23:57 AM

Looks like a new recall for 2017 Zero bikes.  Turn signal issues have come up on the forums so it's good to see this is getting taken care of.  I haven't noticed this problem myself.

I added this info to the recall section of the forum but posting here too.

http://electricmotorcycleforum.com/boards/index.php?topic=3795.0 (http://electricmotorcycleforum.com/boards/index.php?topic=3795.0)

http://blog.motorcycle.com/2017/07/25/motorcycle-news/zero-motorcycles-recall-certain-2017-models/ (http://blog.motorcycle.com/2017/07/25/motorcycle-news/zero-motorcycles-recall-certain-2017-models/)

Quote

No Warning of Turn Signal Lamp Failure/FMVSS 108
If motorcycle is operated without knowing that a turn signal is not working, there would be an increased risk of a crash.

Summary
Zero Motorcycles Inc. (Zero) is recalling certain 2017 S ZF6.5, S ZF13.0, DSP ZF13.0, and SR ZF13.0 motorcycles. In the event that a turn signal stops working, the turn signal flasher may not change its flash rate to alert the operator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, “Lamps, Reflective Devices, and Associated Equipment.”

Remedy
Zero will notify owners and dealers will test the motorcycle’s flasher, replacing it as necessary, free of charge. The recall is expected to begin on, or before July 28, 2017. Owners may contact Zero customer service at 1-888-841-8085. Zero’s number for the recall is SV-ZMC-017-369.

Title: Re: Turn Signal Recall for Some 2017 Zero Motorcycles
Post by: BrianTRice@gmail.com on July 26, 2017, 07:26:49 AM

Updated: http://zeromanual.com/index.php/Recalls (http://zeromanual.com/index.php/Recalls)

Title: Re: Turn Signal Recall for Some 2017 Zero Motorcycles
Post by: Shadow on July 26, 2017, 10:25:45 AM

Not the same as the turn signal race condition glitch.

Title: Re: Turn Signal Recall for Some 2017 Zero Motorcycles
Post by: Richard230 on July 26, 2017, 08:28:34 PM

Any indication how many vehicles are affected?  (That would give an indication how many Zeros have been sold so far this year.)

Title: Re: Turn Signal Recall for Some 2017 Zero Motorcycles
Post by: Doctorbass on July 26, 2017, 09:37:04 PM

Quote from: Richard230 on July 26, 2017, 08:28:34 PM

Any indication how many vehicles are affected?  (That would give an indication how many Zeros have been sold so far this year.)

According to the official NHTSA recall, it is 10 units affected: Potential Number of Units Affected 10

Full document is here:  https://static.nhtsa.gov/odi/rcl/2017/RCLRPT-17V436-9236.PDF (https://static.nhtsa.gov/odi/rcl/2017/RCLRPT-17V436-9236.PDF)

Production Dates : MAY 24, 2017 - MAY 30, 2017
VIN Range 1 : Begin : 538SMBZ47HCA08602 End : 538SMBZ49HCA08603 Not sequential
VIN Range 2 : Begin : 538SMCZ52HCA08604 End : 538SMCZ58HCA08624 ✔ Not sequential
VIN Range 3 : Begin : 538SDBZ58HCB08605 End : 538SDBZ5XHCB08640 ✔ Not sequential
VIN Range 4 : Begin : 538SMCZ60HCG08627 End : 538SMCZ60HCG08675 ✔ Not sequential

Doc

Title: Re: Turn Signal Recall for Some 2017 Zero Motorcycles
Post by: Richard230 on July 27, 2017, 04:29:15 AM

Quote from: Doctorbass on July 26, 2017, 09:37:04 PM

Quote from: Richard230 on July 26, 2017, 08:28:34 PM

Any indication how many vehicles are affected?  (That would give an indication how many Zeros have been sold so far this year.)

According to the official NHTSA recall, it is 10 units affected: Potential Number of Units Affected 10

Full document is here:  https://static.nhtsa.gov/odi/rcl/2017/RCLRPT-17V436-9236.PDF (https://static.nhtsa.gov/odi/rcl/2017/RCLRPT-17V436-9236.PDF)

Production Dates : MAY 24, 2017 - MAY 30, 2017
VIN Range 1 : Begin : 538SMBZ47HCA08602 End : 538SMBZ49HCA08603 Not sequential
VIN Range 2 : Begin : 538SMCZ52HCA08604 End : 538SMCZ58HCA08624 ✔ Not sequential
VIN Range 3 : Begin : 538SDBZ58HCB08605 End : 538SDBZ5XHCB08640 ✔ Not sequential
VIN Range 4 : Begin : 538SMCZ60HCG08627 End : 538SMCZ60HCG08675 ✔ Not sequential

Doc

Well, there goes that plan to discover how many Zeros were made this year.  ::)

Title: Re: Turn Signal Recall for Some 2017 Zero Motorcycles
Post by: grandpa on July 31, 2017, 04:06:59 PM

As i said before, there is an issue with probably all 2016 & 2017 D/S/R models with turn signal (maybe also for FX?)
http://electricmotorcycleforum.com/boards/index.php?topic=6983.0 (http://electricmotorcycleforum.com/boards/index.php?topic=6983.0)

I'm really happy that Zero finaly found it (and resolve it ?)

To reproduce, i finaly found a fiable way, and i will do a quick video to explain soon...

I hope they will extend the recall to 2016 models... I've explained the problem to my dealer at the begin of month and he said he will report it to zero.

Sorry, in fact it's not the same problem. They are not interrested by the fact that turn signal stop working. The only point of interest is that the flash light still work when it's occurs. I dont have this issue, my turn signal and flash light stop working both -_-