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Makes And Models => Zero Motorcycles Forum | 2013+ => Topic started by: originalspacerob on September 29, 2017, 05:32:33 PM

Title: 2017. DSR current firmware update question.
Post by: originalspacerob on September 29, 2017, 05:32:33 PM
Hello everyone. New DSR owner here. Been lurking on here mostly and learning a lot. So much great information. I currently have 1400 miles on the 2017 in the last three weeks and brought the bike in for the 600 mile check. The big thing I wanted done was the timing and commissioning. That was done, a firmware update on the controller was done and the normal checks.
   Since I had the bike I never got any notice of any firmware updates on the app, even when I would have the app check. I updated the app last night and they added features for 2018 models and made it so it alerts you when theres and update. So sure enough it did.  And I was 4 updates behind on my Main board. I should be on Main Board firmware 20 and I am on 16. This update also can only be done at the dealer per what the app says. I was curious if anyone else had this message recently and if they knew when firmware 20 came out?  Has anyone had to update there bikes from the app and what firmware had been updated?  Im ok with bringing it to the dealer to have it done, but if the firmware was available a month ago and i just had the bike serviced on 9/27 why they didn't do the update.
Any insight on the process members have had would be great.
   Thank you


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Title: Re: 2017. DSR current firmware update question.
Post by: originalspacerob on October 04, 2017, 01:52:18 AM
Found out this was a glitch on the App. It told me I was on 16 of 20 for the Main Board  update. But now it does not say I need an update. I wonder if the App needed a bit to recognize something on the firmware. The dealer called me back and is going to check why the App did that and I will keep monitoring daily to see if it gives me the message again.


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Title: Re: 2017. DSR current firmware update question.
Post by: evdjerome on October 04, 2017, 03:51:43 AM
Other 2017 DSR owners reporting same issue with the recent app update here (http://electricmotorcycleforum.com/boards/index.php?topic=6374.0).
Title: Re: 2017. DSR current firmware update question.
Post by: originalspacerob on October 04, 2017, 07:49:21 PM
Thank you for the link. Didn't find anything in my searches. I appreciate it.
Haven't heard from dealer yet or zero officially. I called both. I bookmarked to follow as others have posted.


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