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Makes And Models => Zero Motorcycles Forum | 2012 and older => Topic started by: Richard230 on September 21, 2012, 09:34:05 PM

Title: Glitch Recall
Post by: Richard230 on September 21, 2012, 09:34:05 PM
It looks like Zero wasted no time in recalling the "glitch":

NHTSA Campaign ID Number :   12V455
Manufacturer :   ZERO MOTORCYCLES INC.
Make / Model Years :   ZERO / 2012
Subject :    Motor Encoder Position Signal/Possible Stall
   
Title: Re: Glitch Recall
Post by: kcoplan on September 21, 2012, 11:46:10 PM
Thanks!  Here's a link to the NHTSA page with info
http://www-odi.nhtsa.dot.gov/recalls/latestRecalls.cfm (http://www-odi.nhtsa.dot.gov/recalls/latestRecalls.cfm)
Title: Re: Glitch Recall
Post by: protomech on September 22, 2012, 12:01:19 AM
Good.

I think the NHTSA issues recalls in two cases, when they receive a certain number of complaints or when the manufacturer contacts them. This seems like the latter.
Title: Re: Glitch Recall
Post by: Richard230 on September 22, 2012, 02:50:06 AM
Did you notice the number of units affected?  315.  I guess that tells you how many 2012 models have been sold since January.  Not too bad, considering the price of the bikes, the limited number of dealers, the relative lack of Zero advertisements and press articles and the fact that electric motorcycles haven't really caught on with the public because they are so new and the technology as yet unproven in the minds of most potential customers.
Title: Re: Glitch Recall
Post by: dahlheim on September 22, 2012, 03:41:35 AM
nice to see such responsiveness from Zero.  i guess i'll have to wait a bit for my new bike :-/

Title: Re: Glitch Recall
Post by: trikester on September 22, 2012, 09:49:46 AM
It says that it will be a re-programming. I wonder if that stops the drift problem or just resets it to begin the drift again from the point that the bike was new?
Title: Re: Glitch Recall
Post by: protomech on September 22, 2012, 11:26:34 AM
The description that I have heard is that it dynamically compensates for drift as the bike is used. If it is working properly then you should never have to recalibrate.
Title: Re: Glitch Recall
Post by: trikester on September 22, 2012, 11:49:08 AM
Cool!  8)
Title: Re: Glitch Recall
Post by: mehve on September 22, 2012, 01:01:45 PM
The break light and bms issue has still not been addressed on my 2012 S ZF9. My foot pegs still have not arrived. I see here that Zero is responsive. I'm guessing it might be the dealer then? I can't imagine they'd be slacking...but man! Seattle's rainy season is about to start! I don't want to risk getting stalled...

+ m
Title: Re: Glitch Recall
Post by: sgmdudley on September 22, 2012, 09:23:20 PM
I had the Glitch. Dealer said he would do the reprogram Sept 11th. When I arrived and processed the bike S-ZF9, they found the
other two recalls were to be done. Brake light and BMS board waterproofing. I was not notified about these but the dealer checked
on it when they had my bike in. Good deal. Just did a 91.6 mile ride yesterday. Ran out of bars and was still going. No Glitches.
Title: Re: Glitch Recall
Post by: ZeroSinMA on September 23, 2012, 10:21:20 AM
I had the Glitch. Dealer said he would do the reprogram Sept 11th. When I arrived and processed the bike S-ZF9, they found the
other two recalls were to be done. Brake light and BMS board waterproofing. I was not notified about these but the dealer checked
on it when they had my bike in. Good deal. Just did a 91.6 mile ride yesterday. Ran out of bars and was still going. No Glitches.

No glitches. Was waiting for this fix before taking my perfectly operating bike off the road for recall maintenance. I mean I get these recall notices all the time for my BMS and its obvious they are written by lawyers trying to make sure the manufacturer complies with EPA and other bureaucracies rather than warn customers about real issues so I usually ignore them. For Zero I now have 3 recall items for non-issues... the glitch, weatherproof a circuit board, and a brake light switch. ZZZZzzzzzzz.
Title: Re: Glitch Recall
Post by: brubaker on September 25, 2012, 02:57:27 AM
I Just wanted to take a moment to thank some of the regular contributors of this forum.  I hardly ever post, but am a regular reader. Luckily I have yet to experience the "glitch" or BMS moisture faults, but have been checking back regularly to see how some of you guys are making out.

Thanks again for all the additional research, testing and general information sharing you've provided. 

I'm really happy with my Zero S and happy that Zero is taking these issues as seriously as they seem to be. It's great to know that there is such a solid community formed as a result of the work of those at Zero specifically and electric motorcycle manufacturers in general.
Title: Re: Glitch Recall
Post by: ColoPaul on September 25, 2012, 05:55:29 AM
Thanks brubaker.
Take a moment and sign in on the owners thread:

http://electricmotorcycleforum.com/boards/index.php?topic=2209.0 (http://electricmotorcycleforum.com/boards/index.php?topic=2209.0)
Title: Re: Glitch Recall
Post by: ZeroSinMA on September 25, 2012, 06:40:07 AM
I Just wanted to take a moment to thank some of the regular contributors of this forum.  I hardly ever post, but am a regular reader. Luckily I have yet to experience the "glitch" or BMS moisture faults, but have been checking back regularly to see how some of you guys are making out.

Thanks again for all the additional research, testing and general information sharing you've provided. 

I'm really happy with my Zero S and happy that Zero is taking these issues as seriously as they seem to be. It's great to know that there is such a solid community formed as a result of the work of those at Zero specifically and electric motorcycle manufacturers in general.

Welcome, brubaker. Great to hear from another 2012 Zero owner who's having no glitches or other issues. I was starting to feel lonely.  ;D
Title: Re: Glitch Recall
Post by: Electric Terry on September 25, 2012, 07:56:06 PM
http://blogs.wsj.com/drivers-seat/2012/09/22/zero-recalls-electric-bikes-that-may-stall-in-traffic/ (http://blogs.wsj.com/drivers-seat/2012/09/22/zero-recalls-electric-bikes-that-may-stall-in-traffic/)
Title: Re: Glitch Recall
Post by: Brammofan on September 25, 2012, 08:23:26 PM
http://blogs.wsj.com/drivers-seat/2012/09/22/zero-recalls-electric-bikes-that-may-stall-in-traffic/ (http://blogs.wsj.com/drivers-seat/2012/09/22/zero-recalls-electric-bikes-that-may-stall-in-traffic/)
Oh my god... I've been reading the comments on that article and can feel my IQ dropping by the second.  Here's a particularly interesting one:
Quote
5:37 pm September 22, 2012
freecheese wrote :
I can imagine the “Men” who ride these things. They are college liberal arts student lefties . They shave their legs and armpits and have their chests waxed, They cry like a little girl when they argue with their ditzy girl friend. They don’t know how to change a flat tire or drive a stick shift, and think they are victims.
They would be horrified if somebody cranked up a Harley next to them. In other words, pussies.

I think we might have to change the name of the forum to electricmotorcyclesareforpussies.com.

People are so filled with hate and ignorance sometimes.
Title: Re: Glitch Recall
Post by: Richard230 on September 25, 2012, 08:38:02 PM
Well, I certainly don't fit that description.  The last computer I tried to program used punch cards (which I wasn't very good at punching), was made by IBM and was located in a room the size of a lecture hall.  I think it also used vacuum tubes.  :o   Plus, I also have trouble programming my VCR and I haven't figured out how to use my cell phone to actually make a phone call.  I have also been riding IC motorcycles for over 50 years and have spun my share of wrenches to keep them running. But, I do like to ride my Zero around town and not have little children cover their ears as I pass by.
Title: Re: Glitch Recall
Post by: ZeroSinMA on September 25, 2012, 09:51:42 PM
http://blogs.wsj.com/drivers-seat/2012/09/22/zero-recalls-electric-bikes-that-may-stall-in-traffic/ (http://blogs.wsj.com/drivers-seat/2012/09/22/zero-recalls-electric-bikes-that-may-stall-in-traffic/)
Oh my god... I've been reading the comments on that article and can feel my IQ dropping by the second.  Here's a particularly interesting one:
Quote
5:37 pm September 22, 2012
freecheese wrote :
I can imagine the “Men” who ride these things. They are college liberal arts student lefties . They shave their legs and armpits and have their chests waxed, They cry like a little girl when they argue with their ditzy girl friend. They don’t know how to change a flat tire or drive a stick shift, and think they are victims.
They would be horrified if somebody cranked up a Harley next to them. In other words, pussies.

I think we might have to change the name of the forum to electricmotorcyclesareforpussies.com.

People are so filled with hate and ignorance sometimes.

If you wish to lose all hope for humanity read the comments on any YouTube video.
Title: Re: Glitch Recall
Post by: trikester on September 25, 2012, 11:48:47 PM
Hmmm....... I guess my current eighteen motorcycles don't count. Two of them are dual-sport (street legal) trikes (2 wheels in front) that I built myself (hence the user name "Trikester"). See photo. I have also made original modifications to my two ZERO motorcycles.

We need to not waste any of our life on these "it's my way or it's no good" goofballs. Oops - I just did. My bad, my bad.

Trikester
Title: Re: Glitch Recall
Post by: Richard230 on September 26, 2012, 03:39:04 AM
You certainly do love your trikes, Trikester.   ;D
Title: Re: Glitch Recall
Post by: BSDThw on September 26, 2012, 06:43:35 AM
How Cool are this Trikes! 8)

I never saw this type before, trikes I saw always had 1 front and 2 rear wheels.

Trikester: how does the steering works? Is the complete frame twisting or is there a kind of  joint/pivot in this "frame". (sorry I am not sure if the words really fits, hope you understand what I mean)
Title: Re: Glitch Recall
Post by: firepower on September 26, 2012, 10:13:46 AM
Trikster, those front wheel hubs look larg, what kind of hubs are used ?
Title: Re: Glitch Recall
Post by: kingcharles on September 26, 2012, 11:39:37 PM
Trikster, those front wheel hubs look larg, what kind of hubs are used ?


They look like drum brakes to me
Title: Re: Glitch Recall
Post by: trikester on September 27, 2012, 10:57:46 AM
The motorcycle body, engine, and rear end is the Yamaha TW200.

Those things that look like drum brakes are adapters that I machined. I used the "obsolete" Yamaha TW200 drum brake hubs (still available) and replaced the brake drum with my adapter. The front end is the front of a YFZ 450 ATV frame, suspension, steering, and hubs with the hydraulic disk brakes. My adapter allowed me to use the stock ATV hubs with the stock TW200 front wheels. In other words, I mounted motorcycle wheels on ATV hubs. By doing that, I didn't have to design my own disk brakes, I could use the stock ATV setup.

The best way a trike should be built is with both wheels in front. If your are lifting a wheel and you hit the brakes it will bring the wheel down. If you do that on a trike with the two wheels in back it will send you right over.  :'( Plus, riding dirt, you can dab a foot without running over your foot.  :'( If the original ATC's had been built this way they would probably still be on the market. I won't ride a trike with two wheels in back.

Since I started with a street legal dual-sport motorcycle the trike is also street legal. I've attached a photo of it in the Maze District of Canyonlands National Park, Utah. No ATV's or other non-street legal bikes are allowed in there.  8)

BTW - I also own and ride a CanAm Spyder (high performance trike with two wheels in front).

Trikester
Title: Re: Glitch Recall
Post by: ZeroSinMA on September 27, 2012, 12:26:59 PM
http://blogs.wsj.com/drivers-seat/2012/09/22/zero-recalls-electric-bikes-that-may-stall-in-traffic/ (http://blogs.wsj.com/drivers-seat/2012/09/22/zero-recalls-electric-bikes-that-may-stall-in-traffic/)
Oh my god... I've been reading the comments on that article and can feel my IQ dropping by the second.  Here's a particularly interesting one:
Quote
5:37 pm September 22, 2012
freecheese wrote :
I can imagine the “Men” who ride these things. They are college liberal arts student lefties . They shave their legs and armpits and have their chests waxed, They cry like a little girl when they argue with their ditzy girl friend. They don’t know how to change a flat tire or drive a stick shift, and think they are victims.
They would be horrified if somebody cranked up a Harley next to them. In other words, pussies.

I think we might have to change the name of the forum to electricmotorcyclesareforpussies.com.

People are so filled with hate and ignorance sometimes.

Posted two comments on the story that politely corrected inaccurate statements about Zero and the bikes. The moderater deleted them. This one was added.

"This may cook Zero’s goose. They have had numerous problems or glitches. In short, these bikes are not dependable. While under warranty, Z foots the bill, so they are losing money left and right. As soon as the bikes are off warranty and break down, the expense to get them running again will be very high for the owner. Thus, while it may seem like these bikes would save money with no filters, oil, valves, etc. they more than make up with maintenance costs for their solftware glitches, burned out motors, unbalanced cells, etc."

Obviously Murdoch's WSJ has an agenda. The only coverage Zero gets is of a recall. Comments that correct anti-Zero comments are deleted and new bogus pile-on Zero comments multiply.

To Murdock's paper electric Vehicles = lefty, liberal, big government, anti-oil company

Never mind that it was Harley that received a $2.3 billion bailout from the Feds during the recession not Zero. Zero managed through it with private funding.

Welcome to the US media propaganda machine. Pathetic.
Title: Re: Glitch Recall
Post by: cirrus pete on September 28, 2012, 02:48:08 AM
http://blogs.wsj.com/drivers-seat/2012/09/22/zero-recalls-electric-bikes-that-may-stall-in-traffic/ (http://blogs.wsj.com/drivers-seat/2012/09/22/zero-recalls-electric-bikes-that-may-stall-in-traffic/)
Obviously Murdoch's WSJ has an agenda. The only coverage Zero gets is of a recall. Comments that correct anti-Zero comments are deleted and new bogus pile-on Zero comments multiply.

To Murdock's paper electric Vehicles = lefty, liberal, big government, anti-oil company

Never mind that it was Harley that received a $2.3 billion bailout from the Feds during the recession not Zero. Zero managed through it with private funding.

Welcome to the US media propaganda machine. Pathetic.

I'm not sure it is that bad, we just tend to remember the negative more than the positive. the same reporter had written a pretty enthusiastic review of the DS not long ago. Probably why he was even aware of the recall.
Title: Re: Glitch Recall
Post by: ZeroSinMA on October 02, 2012, 09:07:21 AM
At 950 miles had my first cutout last week. Have not had a chance to ride since.

Most inconvenient as I was at the front of the center lane of a 3 lane city street in rush hour. The light changed and I turned the throttle and then nothing.

Awkward.

Had to walk the bike in front of traffic to the right, reboot and try again. Then okay all the way home.

Cool day. No rain. Guess the "glitch" finally caught up with me.

Waiting for the dealer to confirm a recall maintenance date.
Title: Re: Glitch Recall
Post by: protomech on October 03, 2012, 12:36:49 AM
At 950 miles had my first cutout last week. Have not had a chance to ride since.

I guess that makes everyone then.

Got my recall letter today. Hopefully Zero can get everyone upgraded in short order.
Title: Re: Glitch Recall
Post by: ZeroSinMA on October 03, 2012, 02:48:39 AM
At 950 miles had my first cutout last week. Have not had a chance to ride since.

I guess that makes everyone then.

Got my recall letter today. Hopefully Zero can get everyone upgraded in short order.

Dealer's coming to pick it up in a few days and perform all of the recall work then drop it off. Can't complain about the service. Can't really complain about one 30 second interruption in approx. 100 hours of riding both the 2011 and 2012, either.
Title: Re: Glitch Recall
Post by: oobflyer on October 03, 2012, 10:31:32 AM
Quote
Oh my god... I've been reading the comments on that article...

Brammofan - you inspired me to go to that blog report and make my own post:

I have ridden nearly 20,000 miles on electricity. I have ridden hundreds of thousands miles on gas-powered bikes. I therefore declare myself to be more knowledgeable about electric vs. gas bikes than most everyone that has posted here. Gas bikes are fun. Electric bikes are fun. There are pros and cons. If you can't have both, make a list and decide which one is for you. After you decide on one or the other it is not necessary to vilify the one you didn't choose. Grow up a bit.

What do you think - too condescending?  ;)
Title: Re: Glitch Recall
Post by: Lipo423 on October 03, 2012, 11:45:16 AM
Go for it and post it!!!
Title: Re: Glitch Recall
Post by: BSDThw on October 03, 2012, 12:58:37 PM
oobflyer I like it and it is democratically but I fear it is

"to cast pearls before swine"

sorry but guys like this are not worth to waste much thought on.

Title: Re: Glitch Recall
Post by: ZeroSinMA on October 03, 2012, 06:05:38 PM
Quote
Oh my god... I've been reading the comments on that article...

Brammofan - you inspired me to go to that blog report and make my own post:

I have ridden nearly 20,000 miles on electricity. I have ridden hundreds of thousands miles on gas-powered bikes. I therefore declare myself to be more knowledgeable about electric vs. gas bikes than most everyone that has posted here. Gas bikes are fun. Electric bikes are fun. There are pros and cons. If you can't have both, make a list and decide which one is for you. After you decide on one or the other it is not necessary to vilify the one you didn't choose. Grow up a bit.

What do you think - too condescending?  ;)

Leave off the grow up bit and it's great. Make your voice heard.
Title: Re: Glitch Recall
Post by: Brammofan on October 03, 2012, 08:20:54 PM
Leave off the grow up bit and it's great. Make your voice heard.

I agree with ZeroSinMA.   :o I know - mark this day in your calendars.  ;)