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[Moto7575]

Hi ! I have a 2017 Zero FXS, and it seems that the battery capacitity lowered somehow (max is 94%, and the decrease seems faster than it was).
It tried to retrieve the logs, but when I launch the app, the wait counter goes above 100%. I stopped at 300% because it did not seem it would stop.

Any idea how I can get the logs, and how I can fix this battery issue ?

[TheRan]

You're not the only one that's had the issue. The logs will still be saved on your phone once it gets to 100%.

[Crissa]

The percent is based upon the time passing, not that portion of the logs downloaded, apparently.

Just give it more time.

-Crissa

[gt13013]

With some insistence sometimes the log transfer successes...
If not, I would try to
- change the Zero App version. For my 2016 FXS, I stick to version 1.6.50 since the more recent ones gave me some problems. Or try the version that was in use when your bike was new.
- use another smartphone
In any case, keep the smartphone close to the bike to be sure that the BlueTooth connection is good

[Moto7575]

Thanks everybody !